End User Support

1 week ago

Langley, Canada Vicinity Motor Corporation Full time

Vicinity Motor Corp. is a North American supplier of electric vehicles for both public and commercial enterprise use. The Company leverages a dealer network and close relationships with world-class manufacturing partners to supply its flagship electric, CNG and clean-diesel Vicinity buses, the VMC 1200 electric truck and a VMC Optimal-EV shuttle bus. In addition, the Company sells its proprietary electric chassis alongside J.B. Poindexter business unit EAVX, the Company’s strategic partner, for upfitting into next-generation delivery vehicles.

With the construction of a new manufacturing facility in the USA, the introduction of three new product lines, and a major refresh of our existing products, VMC is experiencing significant and exciting growth. In tandem, we are expanding functionality and developing new enterprise systems to help us achieve our goals with efficiency in mind.

The End-User Support role is a key part of the Information Technology team. You will be relied upon to support internal end users, maintain endpoints and infrastructure, improve existing systems, and work with third party IT service providers.

**Salary**:$40,000 - 50,000

**Job Duties**:

- Support end users and systems including but not limited to:

- Microsoft 365, SharePoint, Azure AD, Power Platform
- Microsoft Windows, Hyper-V & SQL Server
- Endpoints, laptops, desktops, printers, peripherals
- User on-boarding and off-boarding
- Mobile Devices & Services
- Building and Systems access management
- Windows OS
- Participating in projects and operations support
- Assist IT Manager with various IT-related projects as needed
**Required Qualifications**:

- Bachelor/Diploma in Information Technology or equivalent technical program
- Excellent understanding of Windows OS and Microsoft 365 related products
- 1+ years’ experience providing IT support to SME businesses
- 1+ years’ experience providing administrative support to Microsoft 365 environments
- Preferred: Oracle Fusion Cloud User Roles & Data Access Management
- Preferred: Siemens Teamcenter Organization & Business Modeler IDE

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