Project Coordinator

**About Us**:
For over 40 years, Immigrant Services Calgary has been an integral part of the Calgary community, working to make a meaningful difference in the lives of newcomers. Through our work, we ensure families and individuals have the support they need to successfully begin a new chapter of their lives in Canada.

We continually innovate in our work, reimagining and transforming the newcomer experience to make it easier for our clients to access the support they need to thrive. We collaborate with partner agencies, governments, organizations, and community advocates, to help immigrants and refugees build thriving lives in our community.

Immigrant Services Calgary helps over 10,000 newcomers each year, connecting them to programs and services to unleash their potential.

**Our Vision**: Unleashing the economic, social, and civic potential of clients.

**Our Mission**: Connecting newcomers to the right service at the right agency every time.

**The Position**:
The Project Coordinator will support the Director, Research and Policy Development in creation and ongoing development of the Newcomer Knowledge Hub, a public and privately funded initiative operated by Immigrant Services Calgary (ISC) on behalf of the Gateway partnership of newcomer-serving agencies, funders, and supporters. A key member of the Newcomer Knowledge Hub, the Project Coordinator will be responsible for coordinating project activities on a day-to-day basis and play a critical role in development and execution of the Newcomer Knowledge Hub Strategy. The Project Coordinator will bring experience in project management and research coordination in non-profit or corporate environments.

This is a temporary full-time maternity leave coverage.

**Duties and Responsibilities**:

- Oversee and monitor project progress; coordinate and implement timelines for reports and deliverables; create status reports for the Director and stakeholders.
- Assist in the development of ongoing deliverables and organize the submissions.
- Assist in the analysis and review of information required for reports, funding requests, and project deliverables.
- Assist in the development, tracking, delivery, and improvement of key performance indicators, metrics, objectives, and key results.
- Attend and assist in organizing and facilitating internal and external meetings; prepare and distribute accurate and detailed meeting minutes in a timely manner.
- Manage and track project decisions, action items, risk, issues, and change requests.
- Liaise with stakeholders to identify and define requirements, scope, and objectives of side projects.
- Act as a point of contact in the project team.
- Maintain comprehensive project documentation, plans, and reports; perform administrative tasks as dictated by project requirements.
- Support the Director with project execution, budget and schedule management, and other project responsibilities as requested.
- Support and collaborate with the team members in achieving project goals.
- Assist in project coordination and synchronization of tasks.
- The project coordinator will be a strong team player, quick in solving problems, and efficient in eliminating blockers.

**Qualifications and Skills**:

- Bachelor’s degree in Business, Project Management, or related field. Master’s degree will be an asset.
- Minimum 3 years proven work experience as a Project Coordinator or similar role.
- Experience in project management, from conception to delivery.
- An ability to prepare and interpret flowcharts, schedules, and step-by-step action plans.
- Familiarity with designing and analyzing program evaluation is a must.
- Solid problem-solving, organizational, analytical, quantitative, leadership, multitasking, and time-management skills.
- Excellent oral and written communication skills with a demonstrated ability to write concise, articulate, persuasive, and impactful reports; French proficiency will be an asset.
- Strong teamwork skills; ability to work independently and in teams, take initiative and use good judgment.
- Strong proficiency across Microsoft Office including Word, Excel, PowerPoint, Planner, Teams, Outlook, SharePoint, Project, and Power Automate.
- Hands-on experience with project management tools (e.g. Basecamp or Trello).
- Ability to anticipate roadblocks and plan appropriately to mitigate risks.
- Must be detail oriented and have excellent follow through in a fast-paced and high-volume environment.

**How to Apply**:

- Please name your cover letter/resume file using the format: First and Last Name - Project Coordinator (e.g., Jill Smith - Project Coordinator)

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. Accommodations for job applicants with disabilities are available on request.

We are honoured to work on the traditional territories of the people of the Treaty 7 region in Southern