Manager of Protective Services

**General Job Responsibility**

**Accountability**

This position reports directly to the Director of Corporate Services.

**Specific Job Responsibilities**

1. Provides daily support, leadership, coaching and mentoring to all staff under their direction, ensuring staff are properly trained and resourced, and policies and processes are in place to ensure their effective and efficient implementation through consistent and regular performance management.

2. Performs the duties of Administrator of Dangerous or Unsightly Premises, with this appointment being made under Section 41 of the _Municipal Government Act_, receiving complaints, visiting properties, talking to property owners, preparing reports and letters respecting what actions need to be completed to bring the property into compliance if determined to be in non-compliance, issuing Orders where such authority exists, prepares reports and recommendations for demolitions to Committee of the Whole, carries out all Orders when required, and forwards all bills for costs incurred to Director of Finance for attachment to the property account as a first lien.
4. Responsible for the facilitation of the Municipality’s _Fences and Detention of Stray Livestock Act_ requirements, acting as the Municipality’s staff resource person for Fences Arbitration Committee providing advice to the Chairperson, reviewing written letters of complaint or dispute, assisting committee members with complaints, prepares Orders and decisions for issuance, and ensures that enforcement of such decisions takes place including the disposition of any animals and fine payments.

5. Annually prepares and establishes, in conjunction with department staff, department priorities for the next fiscal year including strategies for achieving these priorities, standards of acceptable and high-quality service levels including response and file clearance timeframes, along with alignment of these priorities into a future long-term plan for the success of the department that must be prepared and updated every three years.

6. Tracks and reviews all invoices and payments received respecting public prosecution services to ensure their accuracy and completeness and uses this information to inform quarterly budget variance reports and annual budgeting process.

7. Acts as the Municipality’s staff liaison officer with the Municipality’s eleven (11) funded fire departments, organizing bi-monthly meetings, providing up-to-date information concerning capital and operating funding, reviews requests for withdrawals from fire reserve accounts and new truck purchases, reviews each department’s financial statement annually, oversees and approves the annual allocation for new dry hydrant funding, facilitates the Municipality’s payment of workers compensation costs to the Nova Scotia Workers Compensation Board, prepares and issues long service awards to eligible fire fighters, and maintains that portion of the Municipality’s website related to fire departments and their contact information.

8. Acts as the Municipality’s staff liaison officer with the local policing agency and Nova Scotia Department of Justice concerning the oversight, billing, and facilitation of the police advisory committee which includes organizing meetings, preparing agendas and minutes, dealing with public questions related to policing, preparing letters and reports, and providing updates to Council concerning all policing matters annually.

9. Triennially reviews the Municipality’s Dog Bylaw, provincial dangerous or unsightly laws, and other provincial legislation or municipal bylaws that impact on protective services aspects of the department to ensure they are current with up-to-date language and processes, as well as recent Nova Scotia court cases, using this information to inform future recommended changes to bylaws, policies, processes, to Director of Corporate Services.

10. Ensures the staff under their supervision are afforded the correct and proper training and safety equipment to carry out their duties and responsibilities safely, regularly ensuring that current safety standards for the profession are being met or exceeded.

12. Educates and informs themselves regarding legislation and issuance of Summary Offense Tickets and Long Form Summons’ including the required investigation and merenda requirements, required processes for the issuance of court documents and setting court dates, sending notice letters of default and required court appearances, appearing in court and providing affidavits and other testimony or evidence when required, along with tracking of outstanding non-payment or compliance persons for potential further court action.

13. Shall carry out the duties and responsibilities of a Special Constable according to their appointment under Section 88 of the _Police Act_ of Nova Scotia.

14. Prepares reports and presentations for the Director of Corporate Services and Council on various topics and issues during the year as