Airport Warehouse Lead

Summary
Commissary Agents (3) assist in communicating policies and procedures within their operation. Lead agents assist with directing and coordinating activities to provide a safe environment for employees while maintaining fast and efficient services. This position requires working in a fast-paced environment with time constraints to meet arrival and departure goals. A professional and positive image must be consistently displayed by the employee. “Lead by Example” concept is strongly promoted.

Commissary Agents (3) must report to work on a regular and timely basis and will report directly to the supervisor and/or manager on duty
- Performs all functions of Commissary 2 Agents, as needed
- Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies (safety toe shoes, uniform cleanliness, and jewelry)
- Works in conjunction with the team and remains within the footprint of each assigned flight to oversee the safe and timely operation

Job Duties
- Oversee a team of 4-5 employees each shift
- Delegate and assign daily flight responsibilities among warehouse team members and assign all team members
- Actively participates in the Safety Management System (SMS)
- Conduct appropriate operational/safety briefings on pre
- arrival/departure for each flight; ensure warehouse set up and preparation is performed
- Follow and enforce all airline standard operating procedures
- Ensure aircraft is loaded in accordance with operational instruction
- Review final builds for accuracy
- Ensure hearing protection is on hand for each flight and safety vests are worn in all areas requiring PPE.
- Ensure foreign object debris walks are performed accordingly
- Ensure all aircraft issues are reported to the flight crew
- Distribute any and all daily communications to team members from both within the organization as well as from customers
- GPET Incident report (Safety Management System - SMS) is generated and sent out within 3 hours of occurrence
- Complete DFR’s, catering logs, temperature logs for refrigeration and catering containers
- Coordinate the release of catering, bond, and commissary requirements for each flight; follow all airline SOP in accordance with training
- Delegate job duties as required and ensure completion
- Able to work as a team or work independently without direct supervision
- Ensure the operations manager is notified of any changes to the operation
- Adhere to all policies and follow established procedures
- Participate in required meetings providing input and recommendations
- Provides initial and ongoing training and support to all staff
- Coordination and oversight of aircraft turnaround activities
- Ensure that processes are delivered within SLA standards and compliance limits while adhering to safety requirements
- Responsible for the safety and security of all employees
- Perform internal audits
- Perform other duties as assigned

**Requirements**:

- Be at least 18 years of age
- Ability to work on a permanent basis in Canada
- Obtain a clear criminal record
- Must obtain necessary airport and/or Transport Canada security clearances
- Must be capable of lifting/pushing/pulling up to 50lbs on a regular basis
- Ability to work within the required time parameters
- Ability to work nights, weekends, holidays and varying schedules
- Must successfully complete airline and corporate specific training programs and recertification

Core Competencies
- Able to work efficiently as part of a team as well as independently
- Able to work well under pressure and meet set deadlines
- Above average organizational, time management, and prioritizing skills
- Attention to detail in all areas of work
- Confident, consistent, decisive personality
- Effective communication skills with individuals at all levels of the organization
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
- Strong work ethic

INDGATCA