Collection Agent

2 weeks ago


Hamilton, Canada Greg's Plumbing and Heating inc. Full time

**Overview**

**Responsibilities**
- Conduct account analysis to identify outstanding debts and prioritize collections.
- Maintain accurate records of all interactions and transactions in our database through diligent data entry.
- Collaborate with the accounts payable team to ensure accurate financial reporting.
- Utilize effective phone etiquette to engage clients professionally and courteously.
- Provide exceptional customer service by addressing client inquiries and concerns promptly.
- Analyze financial information to assess clients' ability to pay and recommend appropriate actions.
- Work closely with the financial services team to streamline collection processes and improve efficiency.

**Requirements**:

- Proven experience in accounts receivable or collections is preferred but not mandatory.
- Strong analytical skills with the ability to analyze financial data effectively.
- Excellent negotiation skills to facilitate payment arrangements with clients.
- Proficient in math, enabling accurate calculations related to payments and balances.
- Exceptional phone etiquette and communication skills for effective client interactions.
- A background in customer service is highly desirable, emphasizing the importance of client relationships.
- Familiarity with financial services or related industries is a plus.

Join us as a Collection Agent and contribute to our mission of delivering outstanding service while ensuring financial integrity within our organization

**Job Type**: Casual

Pay: $16.55-$23.17 per hour

Expected hours: No more than 8 per week

**Benefits**:

- Casual dress
- On-site parking

Flexible language requirement:

- French not required

Work Location: In person


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