Collection Agent
2 weeks ago
**Overview**
**Responsibilities**
- Conduct account analysis to identify outstanding debts and prioritize collections.
- Maintain accurate records of all interactions and transactions in our database through diligent data entry.
- Collaborate with the accounts payable team to ensure accurate financial reporting.
- Utilize effective phone etiquette to engage clients professionally and courteously.
- Provide exceptional customer service by addressing client inquiries and concerns promptly.
- Analyze financial information to assess clients' ability to pay and recommend appropriate actions.
- Work closely with the financial services team to streamline collection processes and improve efficiency.
**Requirements**:
- Proven experience in accounts receivable or collections is preferred but not mandatory.
- Strong analytical skills with the ability to analyze financial data effectively.
- Excellent negotiation skills to facilitate payment arrangements with clients.
- Proficient in math, enabling accurate calculations related to payments and balances.
- Exceptional phone etiquette and communication skills for effective client interactions.
- A background in customer service is highly desirable, emphasizing the importance of client relationships.
- Familiarity with financial services or related industries is a plus.
Join us as a Collection Agent and contribute to our mission of delivering outstanding service while ensuring financial integrity within our organization
**Job Type**: Casual
Pay: $16.55-$23.17 per hour
Expected hours: No more than 8 per week
**Benefits**:
- Casual dress
- On-site parking
Flexible language requirement:
- French not required
Work Location: In person
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