Operations Assistant

**We cultivate Human Connection** Made by Gather. The company behind America’s fastest-growing kitchenware brands. **Who we are** A collective of visionaries, movers, and shakers who love what we do and how we do it. **What we do** We make super-premium design & innovation accessible to the world. At Made by Gather, we’ve spent 20+ years developing our special sauce and, once we did, things started to really take off. We bring trend-forward design to each of our brands, combined with innovative marketing strategies and collaborative strategic relationships with the leading omni-channel retailers. We believe we have unlimited potential. The Operations Assistant plays a crucial role in supporting the efficient functioning of daily operations within the organization. This position involves providing administrative and logístical support to the Operations team, ensuring smooth workflows, and contributing to the overall effectiveness of the business. **What you'll do**: - Provide administrative assistance to the operations team, including document preparation, data entry, and maintaining organized filing systems. - Assist in coordinating internal and external communications, ensuring timely and accurate information flow between team members and other departments. - Support logistics and supply chain activities, including inventory management, order processing, and coordination with suppliers or vendors. - Assist in scheduling appointments, meetings, and coordinating calendars for operations team members. - Maintain accurate records by entering data into databases, spreadsheets, or other systems as required. - Generate basic reports on operational activities, providing summaries and insights as needed. - Prepare and organize operational documents, manuals, and standard operating procedures. - Assist in identifying and resolving operational issues, collaborating with team members to implement effective solutions. - Handle inquiries and requests from internal and external stakeholders, providing excellent customer service and directing issues to the appropriate parties. - Contribute ideas for process improvements and operational efficiencies, working collaboratively with the operations team to implement changes. **Your background**: - High school diploma or equivalent; additional education or training in business administration is a plus. - Strong organizational and multitasking skills, with attention to detail. - Excellent communication and interpersonal skills. - Ability to work effectively in a fast-paced and dynamic environment.- Made by Gather offers a creative and highly motivating work environment. This is a full-time position with a competitive salary and comprehensive benefits program, including hybrid work schedule, extended medical/dental/vision, RRSP plus company match, EAP, discount program, holidays and Summer Fridays. We are committed to a diverse and inclusive workplace._ - Made by Gather is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your recruiter._ ///// **Nous cultivons la connexion humaine** Made by Gather. L'entreprise derrière les marques d'ustensiles de cuisine à la croissance la plus rapide en Amérique. **Qui nous sommes** Un collectif de visionnaires, de faiseurs et d'agitateurs passionnés par ce que nous faisons et la manière dont nous le faisons. **Ce que nous faisons** Nous rendons accessible au monde le design et l'innovation ultra-premium. Chez Made by Gather, nous avons passé plus de 20 ans à développer notre "recette secrète", et une fois celle-ci trouvée, les choses ont vraiment décollé. Nous apportons des designs tendance à chacune de nos marques, associés à des stratégies marketing innovantes et à des relations collaboratives stratégiques avec les principaux détaillants omni-canaux. Nous croyons que notre potentiel est illimité. L'assistant(e) des opérations joue un rôle crucial dans le soutien du bon fonctionnement des opérations quotidiennes au sein de l'organisation. Ce poste implique de fournir un soutien administratif et logistique à l'équipe des opérations, d'assurer la fluidité des flux de travail et de contribuer à l'efficacité globale de l'entreprise. **Vos responsabilités**: - Fournir une assistance administrative à l'équipe des opérations, notamment pour la préparation de documents, la saisie de données et la gestion des systèmes de classement. - Aider à coordonner les communications internes et externes, en veillant à ce que les informations circulent de manière rapide et précise entre les membres de l'équipe et les autres départements. - Soutenir les activités logistiques et de la chaîne d'approvisionnement, notamment la gestion des stocks, le traitement des commandes et la coordination avec