D365 Technical Lead

2 weeks ago

Regina, Canada Charter Telecom Full time

**Position Title**: D365 Technical Lead

**Location**: Regina, SK

**Overview**:
**Responsibilities**:

- Collaborate with cross-functional teams to gather requirements and design innovative solutions using Microsoft D365, specifically Customer Service and Sales modules, SharePoint Online, and Power Platform
- Design solutions, customize and configure these platforms to align with business needs, including creating workflows, forms, dashboards, and reports.
- Lead all technical aspects of projects related to the implementation and enhancement of Microsoft D365, SharePoint Online, and Power Platform solutions.
- Provide and implement recommendations to ensure overall D365 platform stability, maturity and ongoing improvement.

**Qualifications and Experience**:

- 8+ years of experience as a Dynamics 365 Technical Lead.
- Experience developing in Microsoft Dynamics 365 (D365), specifically the Customer Service and Sales Module.
- Experience implementing Power Pages Portals.
- Experience creating solutions for re-use across more than one enterprise solutions built on the Microsoft D365 platform.
- Experience in Microsoft D365 integrations with third party services and public facing portals
- Education: Degree in Computer Science/Engineering, or technical diploma with experience working in the IT sector is required
- Experience working with Microsoft Azure, Azure Functions and Common Data Services.
- Experience configuring, customizing and writing plugins for Microsoft D365.
- Experience using Microsoft Power Platform. Proponent to list capabilities and details.
- Experience working with multiple IT service management frameworks and methodologies such as ITIL, DevOps, etc.
- Experience supporting multiple environments (Non-prod, Prod, DR) for enterprise IT systems.
- Experience working with Microsoft Power BI and XRMToolbox.
- Experience working with multiple IT vendors on the same project.
- Experience in knowledge sharing and/or mentoring junior team members.
- Experience working on data migration from data sources such as SQL database to Dataverse.
- Experience in the following technologies is considered an asset: SharePoint, XML, Oracle Database, Azure Synapse, Data LakeAzure, AI Foundry
- Excellent communication (written and verbal) in English is required.
- Must be authorized to work in Canada.

**Our Company**:
Charter is an award-winning Canadian IT Solutions and Managed Services Provider founded in 1997 in Victoria, BC, Canada. With offices nationwide, Charter offers innovative IT solutions, managed services, project delivery, and consulting. Our mission is to align people, processes, and technologies to enhance communication, boost performance, and modernize businesses. Using a business architecture methodology and human-centered design, we drive successful digital transformations, unlock new opportunities, and promote growth. We empower our clients to focus on core operations with our comprehensive support.

Let Charter drive your business outcomes Forward, Together.

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