Sales Consultant, Guest Experience

2 weeks ago

Halifax, Canada The Travel Corporation Full time

ABOUT US
At The Travel Corporation (TTC), we don’t just sell travel—we design life-changing experiences that connect people to the world and each other. With over a century of expertise, 70+ countries served, and an unmatched portfolio of award-winning brands, TTC leads the way in purpose-driven travel.
If you’re energized by closing sales, delivering standout guest experiences, and growing in a fast-paced, customer-first environment, we invite you to join our high-performing sales team. Here, sales enablement meets purpose—and your success fuels our guests’ unforgettable journeys.
YOUR IMPACT
As a Sales Consultant, you are the critical link between curiosity and conversion. You’ll serve as a trusted advisor, guiding prospective guests and travel partners through the vacation planning journey with confidence, enthusiasm, and expertise. You’ll manage inbound and outbound leads, actively engage warm prospects, and convert interest into bookings using a consultative, relationship-based sales approach.
KEY RESPONSIBILITIES
- Own your sales pipeline in Salesforce—log all activity, track follow-ups, and manage your portfolio of opportunities to closure.
- Drive revenue across both B2C and B2B channels by recommending the right travel experiences based on each guest’s or advisor’s needs.
- Maximize performance through disciplined lead follow-up, thoughtful discovery, and consistent outbound re-engagement.
- Deliver exceptional service while achieving KPIs tied to conversion, retention, call quality, and guest satisfaction.
- Stay current on product offerings, brand promotions, and travel trends to maintain expertise and credibility.
- Contribute to team success by participating in enablement sessions, sharing best practices, and hitting collective goals.
- Build loyalty and repeat business through personalized service and long-term relationship building.

WHAT’S IN IT FOR YOU
Compensation & Incentives
- Base Pay: $19/hour
- Performance-based incentives

Sales Enablement & Growth
- $3,000 annual learning and certification stipend
- Access to global training programs and internal mobility
- Clear pathways into senior B2C sales, B2B accounts, and sales leadership roles

Purpose & Perks
- 2 paid volunteer days per year
- Be part of a sustainability-forward company committed to making travel matter

WHAT YOU BRING
**Competencies**:

- Goal-Oriented: You thrive in a target-driven environment and love achieving (and exceeding) quotas.
- Consultative Selling: You ask smart questions, listen actively, and guide customers to the right-fit product.
- CRM Fluency: You’re confident navigating Salesforce to manage leads, track activity, and drive conversions.
- B2B/B2C Savvy: You understand the nuances of both guest-facing and trade-partner support.
- Relationship Builder: You’re authentic, engaging, and skilled at building rapport that drives repeat business.
- Team Player: You share wins, collaborate generously, and contribute to a positive sales culture.

OTHER DETAILS
- Hybrid or remote
- Must be available for flexible shifts, including evenings and weekends.
- Overtime may be required during peak periods.
- TICO Certification required within 60 days of hire (covered by TTC).

DIVERSITY & INCLUSION
We celebrate diversity in all its forms and are committed to fostering an inclusive culture. If you bring passion, professionalism, and a hunger to grow—we want to meet you.
We thank all applicants in advance for their interest in this position, however, only those selected for an interview will be contacted.

  • Guest Experience Centre Consultant

    2 weeks ago

    Halifax, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a** **Guest Experience Centre Consultant** **to join our Guest Services team!** **(Halifax, NS)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Bier Markt, East Side Mario’s, Landing...

  • Guest Experience Centre Consultant

    2 weeks ago

    Halifax, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Guest Service Representative** **to join our Guest Services team!** **(Halifax, NS)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Milestones, Pubs, Bier Markt, East Side Mario’s,...

  • Guest Experience Centre Consultant

    5 days ago

    Halifax, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Guest Service Representative** **to join our Guest Services team!** **(Halifax, NS)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Milestones, Pubs, Bier Markt, East Side Mario’s,...

  • Guest Experience Ambassador

    1 day ago

    Halifax, Canada Muir Hotel Full time

    _**Muir Hotel**_**: - Halifax Waterfront** Located in the absolute centre of downtown in the vibrant Halifax waterfront, in the heart of the new Queen’s Marque district, Muir offers elevated hospitality inspired by the spirit, culture and natural beauty of Nova Scotia. In each of our departments, our team shares a common goal - providing an exceptional...

  • Customer Service Consultant, Guest Experience

    3 weeks ago

    Calgary, Toronto, Montreal, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada The Travel Corporation Full time

    Customer Service Consultant, Guest Experience (Remote) Red Deer, AB, Canada • Job Description ABOUT US Our philosophy at The Travel Corporation (TTC) is simple, we create enriching experiences for travellers by combining an unbeatable mix of exceptional service and quality at great value. As a global business with over 100 years of experience in the travel...

  • Junior Sales Consultant

    2 weeks ago

    Halifax, Canada Velocity Sales Group Inc Full time

    **Junior Sales Consultant - Velocity Sales Group Inc.** Are you looking to gain hands-on experience in sales and marketing? Velocity Sales Group is a sales and direct marketing company. We focus on B2B and B2C sales for residential business services. We're actively seeking individuals who are motivated, possess an entrepreneurial spirit, and showcase...

  • Guest Experience Associate

    2 weeks ago

    Halifax, Canada Events East Group Full time

    Halifax, NS Customer Service Experienced Relief / Casual Reporting to the Guest Experience Manager, the Guest Experience Team (Associates) is responsible for maintaining a high level of engagement with clients, guests, and visitors of the Halifax Convention Centre. The Guest Experience Team acts as ambassadors, responding to inquiries and requests in a...

  • Guest Experience Associate

    2 weeks ago

    Halifax, Canada Events East Group Full time

    Halifax, NS Customer Service Entry Level Part-time **THE ORGANIZATION**: At Events East Group, we proudly manage and operate the Halifax Convention Centre, Scotiabank Centre and Scotiabank Centre Box Office. Our people and our community make us the favoured event destination for our guests. Whether we're attracting large delegations or hosting an elite group...

  • Guest Experience Supervisor

    2 weeks ago

    Halifax, Canada Events East Group Full time

    Halifax, NS Hospitality and Food Service Experienced Full-time **THE ORGANIZATION**: At Events East Group, we proudly manage and operate the Halifax Convention Centre, Scotiabank Centre and Scotiabank Centre Box Office. Our people and our community make us the favoured event destination for our guests. Whether we're attracting large delegations or hosting an...

  • Guest Experience Manager

    7 days ago

    Halifax, Canada Events East Group Full time

    At Events East Group, we proudly manage and operate the Halifax Convention Centre, Scotiabank Centre and Ticket Atlantic. Our facilities and the events we attract are platforms for prosperity. Whether we're attracting large delegations or hosting an elite group of athletes for an international competition, we are a catalyst for new opportunities and...