Store Supervisor/cell Phone-computer Technician

2 weeks ago

Surrey, Canada Dr. Phone Fix Full time

**Application Instructions**:
Dr. Phone Fix, Canada’s leading destination for cell phone, tablet, iPad, computer, and laptop needs, is looking for customer-focused, tech-savvy individuals. We specialize in buying, selling, repairing, and connecting wireless devices and are dedicated to hiring and valuing a skilled workforce.

**Position Summary**:
**Responsibilities**:

- Test, diagnose, troubleshoot, and repair smartphones, tablets, computers, and laptops.
- Provide repair and replacement estimates to customers.
- Communicate technical issues in a clear, understandable, and helpful manner.
- Offer a complete solution by including our full range of wireless services, including cell phone prepaid plans.
- Greet customers and handle phone calls professionally, courteously, and friendly.
- Utilize the Point of Sale system to keep accurate records of customer information and repair statuses.
- Organize and manage inventory according to company standards.
- Perform opening and closing duties, as well as regular cleaning and dusting.

**Skills**:

- Strong aptitude, desire, and/or experience in repairing electronics.
- Knowledge of Android and Apple operating systems.
- Strong technical, problem-solving, and analytical skills.
- Ability to prioritize and multitask with a keen attention to detail.
- Understanding of smartphone and tablet functionality, both hardware and software.
- Self-motivated and sales-driven with the ability to connect with and influence customers.
- Pride in delivering complete solutions for all wireless needs.
- Transparent, honest, and trustworthy.
- Ability to work effectively in a small team environment.
- Flexible availability for retail hours.

**To Apply**:
For more information and to apply, visit: Dr. Phone Fix Careers

**Salary and Benefits**:

- Competitive hourly wages: $17 - $23 per hour
- Additional pay: Commission
- Benefits: Dental care, extended health care, vision care
- Professional training, growth, and development opportunities
- Employee discounts on goods and services

**Schedule**:

- 8-hour and 10-hour shifts
- Monday to Friday
- Weekends as needed

**Education and Experience**:

- Secondary School diploma (preferred)
- 1 year of electronics repair experience (preferred)
- Retail management experience (preferred)

**Job Types**:

- Full-time, Permanent, Part-time

**Work Remotely**:

- No

**Job Types**: Full-time, Part-time, Permanent

Pay: $17.00-$21.00 per hour

Additional pay:

- Bonus pay
- Commission pay
- Overtime pay

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Vision care

Schedule:

- 10 hour shift
- 8 hour shift

Ability to commute/relocate:

- Saanich, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Retail management: 1 year (preferred)
- Phone Repair: 1 year (preferred)

Work Location: In person

**Job Types**: Full-time, Part-time, Permanent

Pay: $18.00-$23.00 per hour

Additional pay:

- Bonus pay
- Commission pay

**Benefits**:

- Dental care
- Extended health care
- Store discount
- Vision care

Schedule:

- 10 hour shift
- 8 hour shift

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail management: 1 year (preferred)

Work Location: In person

Pay: $22.00-$25.00 per hour

Work Location: In person

Expected start date: 2025-03-01

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