Sales Manager

Job Overview: The

rpose of this position is to manage a

oordinate I
- X’s sales function for a

cified area including ac

evement and reporting of sales targets for local team. This includes marketing and promoting IMDEX products, services, and solutions both for new clients and existing clients whilst working within existing IMDEX frameworks. Duties:

- Providing input into sales strategy and actively implementing strategy as defined for designated Area to achieve financial goals.
- Developing and implementing a client contact plan to communicate product launches and engaging potential clients in relevant sales campaigns to build new relationships.
- Guides team to set clear objectives for each sales call or meeting; using appropriate materials to engage with the client; and asking relevant questions to evaluate the client's level of interest and to identify and respond to areas requiring further information or explanation.
- Building solutions based on client's aspirations generated from understanding the client’s pain points and total business.
- Providing feedback to product design teams so that products can be tailored to clients' needs.
- Leads the development of sales/service process, plans and strategies in consultation with the team for clients in the Area.
- Coaches and mentors team in selling based on analysis of clients' aspirations and on technical knowledge of product capabilities and limitations.
- Coaches team in how to customise training and services to suit client's requirements.
- Client queries and complaints are dealt with in a timely manner.
- Coaches best practice in presenting and closing solution/service offerings to client with a clear rationale and at standard commercial terms aligned to IMDEX strategy.
- Participates in the development of best practice sales processes and success measures.
- Monitors and coaches team on process for validating opportunities using agreed measures.
- Provides channels to share client success stories to increase opportunities for team development and collaboration.
- Facilitates cross team and function plans to ensure sales and services are delivered seamlessly. Account Management
- Preparing customer quotations and reports as required.
- Developing a personal network within the sales territory and representing the organization at trade shows and other events to identify sales opportunities, promote the organization, and enhance its reputation.
- Identifying opportunities for expansion of revenue with existing accounts.
- Ensuring alignment with global account management strategies and procedures
- Coaching the team to identify complex standard products and/or services offered by the organization that meet the client's needs, together with quantities and product configurations.
- When drilling challenges arise, such as lost circulation, formation damage, or wellbore instability, we troubleshoot and provide solutions to mitigate these issues. This may involve adjusting mud properties, implementing additives, or recommending changes to drilling procedures.
- Fluid Testing and Monitoring: Oversee the testing and monitoring of drilling fluid properties in real-time using various instruments and techniques. This includes measuring parameters like pH, density, viscosity, and filtration properties to ensure the drilling fluid remains within specified parameters.
- Applies best practice methods for establishing rapport to provide valued interaction with clients.
- Works within the IMDEX account management framework and procedures.
- Maintains data in relevant CRM in accordance with IMDEX account management procedures.
- Fluid Formulation: Formulate drilling fluid recipes tailored to specific well conditions and drilling challenges. This might involve adjusting mud properties to control wellbore stability, minimize formation damage, and optimize drilling efficiency.
- Wellbore Stability: Ensuring the stability of the wellbore is crucial to prevent issues like wellbore collapse, stuck pipe, or fluid influx. Analyse geological data and wellbore conditions to mitigate risks and maintain wellbore integrity throughout the drilling process. Value Selling
- Understanding how to articulate to customers how we bundle the IMDEX solution sets to demonstrate value in use.
- Responsible for selecting the appropriate drilling fluid, also known as drilling mud, based on the geological formations encountered, wellbore conditions, and drilling objectives. This involves considering factors such as viscosity, density, rheological properties, and chemical composition.
- Managing sales and cross selling of products and services
- Managing cross functional experts involvement in a sales process.
- Facilitates cross-functional activities to ensure customers have a positive experience with IMDEX and seamless interactions.
- Shares and role models best practice solution selling by using appropriate methods and delivery based on foundational value selling methodology.
- Sets up