Program Leader, Sports

Requisition ID: 18068
Department: Rec, Cultural & Facility Services Dept.
Service: Community Rec, Culture & Sport Services
Employment Type: 1 or more Part-time Continuous Positions - up to 24 hours per week
Salary Information: $17.200 - $18.205 per hour (2024 rates of pay)
Various Shifts: Days, Evenings, Weekends
Affiliation: CUPE 503 PT Rec & Cult
Location: Various locations
City: Ottawa, ON
Job Category: Recreation, Cultural & Facility Services
Application Close: 07/06/2026

**JOB SUMMARY**
- The Recreation, Cultural and Facility Services department is responsible for building a healthy, inclusive and vibrant City, as well as ensuring that communities, residents and visitors have access to the recreation and cultural places, programs, events and services that allow them to experience all the benefits the City has to offer, and overseeing Buildings and Facilities Management for improved service delivery integration, ensuring the best possible client experience in City facilities.
- You are responsible for monitoring, supervising and evaluating the direct involvement of site specific Sport Programs. Responsibilities include site coordination, supervision, direction of participants, cash handling, customer service, risk management procedures and general administrative tasks.

**EDUCATION AND EXPERIENCE**
- Completion of Grade 10
- Minimum of 1 year of experience in an administrative / cash handling role and working with the public
- Previous experience in leading recreation sporting activities, and providing direction to participants

**CERTIFICATIONS AND LICENCES**
- Current Standard First Aid certificate
- Current CPR - 2-rescuer certificate
- Current AED Operator certificate
- AODA Customer Service/IASR Training

**KNOWLEDGE**
- Demonstrated confidence and experience is necessary in specific and o/or generalized sports as program requires
- Develops a working knowledge of the Department’s facilities and programmes in order to make appropriate referrals to other sites as required.
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
- Leadership Training is an asset.
- Ability to instruct skating an asset (i.e. knowledge of basic skating skills).

**COMPETENCIES, SKILLS AND ABILITIES**
- Excellent organizational skills and ability to multi-task.
- Demonstrated effective problem-solving skills, decision-making and judgement.
- Able to maintain records.
- Ability to work effectively in both a team setting and independently with minimum supervision.
- Positive and effective communication and customer service skills.
- Demonstrated leadership abilities.
- Ability to relate positively and effectively with a wide diversity of people.
- Understanding of Corporate cash handing policies and procedures.
- Able to work in an environment, which has multiple demands and changing priorities.
- Displays initiative, reliability and flexibility.
- Good communication and interpersonal skills.
- Must be available to work staggered hours (i.e. weekdays, evenings, weekends)
- Must wear City of Ottawa provided uniform, and whistle.

**WHAT YOU NEED TO KNOW**
- Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.