Supervisor, Operations

**Supervisor, Operations**: ***_Join Our Team_**: "Cascade Aerospace is one of Canada's leading specialty aerospace and defence contractors - a place where _we do cool things_ for great customers" We invite you to consider a career with us - come, experience our creative, innovative, and performance-based company **_Job Description_**: **_This position requires immediate Controlled Goods clearance, therefore only Canadian Residents or Permanent Residents will be considered at this time._** **_ Major Responsibilities & Duties_**: - Strive to consistently act in a manner in which reflects Cascade Aerospace's culture and values. - Provide supervision, technical knowledge and guidance to Maintenance crews performing maintenance, modifications, aircraft overhaul and/or alterations to the customer's aircraft. - Handle Maintenance employee concerns, conduct performance appraisals, deal with disciplinary issues and provide coaching and mentoring for all Maintenance employees with tact and diplomacy. - Liaise with Customer Representatives regarding all aircraft check related issues. - Ensure all work performed at Cascade Aerospace exceed quality standards while meeting safety guidelines and productivity goals and objectives. - Provide assistance and input in the development of various company and employee programs. - Ensure all work tasks are performed in accordance with Cascade Aerospace health and safety policies and procedures. - Be familiar with and ensure that all workplace conduct is in accordance with Cascade Aerospace's Human Resources, attendance, safety and security policies and procedures. - Perform other duties as required. **_Core Skills_**: - Excellent communication skills; fluent written and verbal English is mandatory - Intermediate computer skills: word processing, spreadsheet and database programs - Thorough skill and knowledge in performing manufacturing, maintenance, repair and modification of aircraft or systems and components - Ability to ensure that approved standards of Quality Control are maintained - Safe work practices and techniques - Exceptional knowledge and skill in supervisory techniques, including the ability to establish work standards, provide coaching and motivate staff - Demonstrated ability to deal with both internal and external customers with tact and diplomacy - Proven successful management of labour hours and work flow to enhance productivity - Demonstrated success in performance management - Proven past performance in taking initiative and providing leadership - Proven success coordinating several projects/assignments at one time - Good knowledge of DND, TC and FAA maintenance policy regulations **_Education_**: - Aircraft Maintenance Engineer or equivalent - Certificate or training in supervision or management discipline considered an asset **_Experience_**: - 10+ years experience performing heavy maintenance on a variety of transport category aircraft - Holder of Transport Canada licence or Certification Authority within the scope of their trade for a minimum of 7 years - Experience as a Crew Leader or Supervisor **_Reasons To Apply_**: - Employee retention and engagement is important to Cascade; we value our employees. - Comprehensive benefits package provided. Extended benefits and the Employee Resilience Program (all 100% paid by Cascade) are offered after 3 months of employment and Pension matching after 6 months. - ATO (Approved Training Organization) provides endorsement (type) training & development. - Company-wide social events and family functions throughout the year. **_About Cascade_**: Cascade Aerospace Inc. is a dynamic, privately-held Canadian specialty aerospace and defence contractor focused on providing long-term integrated aircraft support programs for Original Equipment Manufacturers (OEMs), military, government and commercial customers. All employees are encouraged to realize their true potential and play an active role in fostering an environment of safety, quality, customer satisfaction and continuous improvement. We are a diverse organization that strives to be respectful and inclusive of everyone and to treat employees fairly and equally. At Cascade Aerospace we strongly believe in the value of teaming - with our employees, our customers, our suppliers, and our communities. It is by "Teaming with the best" and working collaboratively with our many partners that we are able to offer custom-tailored solutions for each customer's unique requirements. Our value proposition is that we build enduring customer relationships, and our strategic focus is customer satisfaction. It is a driver in all our decisions.