Spa Attendant

3 days ago

Canmore, Canada Basecamp Resorts Full time

Everwild Nordic Spa by Basecamp, Canmore
About Basecamp Property Management Ltd
Basecamp Properties is a rapidly growing chain of boutique hotels based in Canmore, Banff, Lake Louise & Kananaskis in Alberta and Revelstoke & Golden in British Columbia. We are an energetic team driven by our core values and providing our guests a home away from home. Basecamp resorts is the recipient Hotelier Magazine’s award for 2023 Regional Company of the year.
Featuring an indoor-outdoor experience, Everwild Nordic Spa by Basecamp is a sanctuary of well-being, where everything we do is inspired by nature. Integrating native materials, elements, traditions, and wellness rituals from around the globe, crafting authentic experiences and creating harmony between people and the natural world.
Why Work for Us?
- Quarterly gratuity program
- Western Canada's fastest-growing hospitality brand.
- Group health benefits plan (Dental, Vision, Paramedical, and more)
- Employee, Family and Friends discounted rates at all Basecamp Properties.
- Company paid staff events.
- A hands-on people focused Basecamp culture.

Position Overview
The Spa Attendant will play a key role in preparing spa treatment rooms, maintaining cleanliness in all areas, assisting guests with their needs, and providing
**Shifts**: Full-time/Permanent. Days, evenings & weekends.
**Wage**: $20 per hour
**Expected start date**: 3rd November 2025
Key Responsibilities
Guest Experience & Customer Service
- Ensure guests feel welcome and comfortable.
- Assist spa therapists and other team members with client needs before and after treatments.
- Provide guests with information about spa services, packages, and promotions.
- Answer any questions guests may have, offering recommendations or directing them to appropriate staff when needed.
- Maintain a calm and relaxing atmosphere in the spa at all times.
- Assisting with the open and closing of the spa areas.

Facility Maintenance & Cleanliness
- Maintain cleanliness and organization of all spa areas, including treatment rooms, pool side, relaxation areas, and locker rooms.
- Ensure that all areas meet health and safety standards, maintaining high standards of cleanliness and hygiene.
- Monitor the spa’s facilities to ensure they are in proper working order, reporting any maintenance issues to the supervisor.

Sales & Inventory
- Assist with preparing towels, robes and linens for laundry.
- Restock and replenish supplies such as towels, toiletries, and water.
- Support special events or spa promotions as directed by the Spa Manager.

**Requirements**:

- Prior experience in a spa or hospitality setting is a plus, but not required.
- Excellent customer service skills with a friendly and professional demeanor.
- Ability to manage multiple tasks in a fast-paced environment.
- Strong attention to detail and organizational skills.
- Ability to maintain a calm and positive attitude under pressure.
- Ability to work well in a team environment and collaborate with spa staff.
- Must be able to work flexible hours, including evenings, weekends, and holidays.

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