Part Time Beverage Specialist/ Retail Associate

1 week ago

Burlington, Canada ECS Coffee Full time

ECS Coffee has been an award-winning Family-Owned Canadian business since 1997. Our team is built by taking care of our people first, has low turnover and most of our staff have been with us for a minimum of 5 years, we even still employ our first employee. Our focus is not just coffee, but bringing an exciting experience to our customers, one that is unmatched in retail in our industry. We Know Coffee. We Deliver Coffee Experiences.

ECS is looking for a New team member to assist our leadership team in delivering exceptional customer service and oversee daily operations of our new location opening this fall.

Our Staff and Keyholders partner with the Store Managers for everything we do at ECS Coffee. They bring energy and passion to the ECS Customer Experience and our business.

**Responsibilities**:

- Ensure service, communication and operational expectations are met in the store.
- Encourage and train staff to do their best.
- Demonstrate exceptional behaviors and standards for customer service and store operations and demand the same from your team.

**Sales and Customer Service**
- Lead by example and ensure all staff is always delivering exceptional customer experiences.
- Assist customers with choices by sharing product knowledge and demonstrations of products in store

**Merchandising and Inventory**
- Ensure that all Merchandising and housekeeping standards are adhered to at all times.
- Ensure all marketing materials and signage is in place as per head office directives.
- Participate in inventory management with regards to needs of the business

**Qualifications**
- Basic knowledge of computers and POS systems
- Ability to Lift and work on feet for 8-9-hour periods if needed.

**Job Types**: Part-time, Permanent

Pay: From $17.75 per hour

**Benefits**:

- On-site parking
- Paid time off
- Store discount

Ability to commute/relocate:

- Burlington, ON L7N 3W8: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Retail Customer Service: 1 year (preferred)

Work Location: In person

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