Retail Sales Associate

2 weeks ago


Surrey, Canada Cyclone Taylor Sports Full time

Cyclone Taylor Sports (CTS) is Canada’s most established hockey equipment retailer opening our doors in Vancouver over 64 years ago, in 1957.

Fred “Cyclone” Taylor was one of hockey’s first superstars. In 1908, Lord Grey, the Governor General of Canada was so impressed with Fred’s skating ability he likened him to a ‘cyclone’ - the name stuck for the remainder of Fred’s hockey career. Cyclone Taylor played in four Stanley Cup Championships, one of which includes a win in 1915 with the Vancouver Millionaires.

CTS has four physical retail locations in the lower mainland (Vancouver, Richmond, Coquitlam, and Surrey), as well as a large eCommerce website that ships hockey and lacrosse equipment to all corners of the globe. Knowledgeable staff and exceptional customer service, combined with a huge selection of products offered at the guaranteed lowest prices, have allowed CTS to become one of the largest and most respected hockey retailers in Western Canada.

About the position:
Retail sales associates are responsible for the day-to-day operations of the CTS. The successful applicant will be responsible for providing world class customer service, fitting customers in hockey and lacrosse gear, sharpening skates, restocking products and maintain organization. Sales associates, provide a memorable and exciting shopping experience for customers of all ages, and services a large customer base seeking regular skate sharpening.

Qualifications & Requirements:
Education & Experience:

- Previous retail experience is an asset

**Skills**:

- Knowledge and passion for ice hockey and/or lacrosse is an asset
- Experience and/or knowledge with skate sharpening is an asset
- Familiarity with point-of-sale system operations
- Ability to problem solve
- Excellent customer service
- Organized
- Good command of English

**Responsibilities**:

- Stocking and merchandising of inventory
- Provides excellent customer service in person and over the phone, including identifying
- appropriate customer needs
- Prepares regular updates to head office
- Assists customers in hockey equipment fitting
- Lead in skate sharpening for a large customer base
- Other duties as required
CTS offers a competitive compensation package (as noted at the top of the page), which includes extended health benefits, as well as staff discounts on hockey and/or lacrosse equipment.

**Job Types**: Full-time, Part-time
Part-time hours: 20-40 per week

**Salary**: $15.65-$18.00 per hour

**Benefits**:

- Casual dress
- Flexible schedule
- On-site parking
- Store discount
Schedule:

- 8 hour shift
**Experience**:

- sales: 1 year (preferred)
- Customer service: 1 year (preferred)



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