Operations Supervisor

Join a leader and make a difference Quality Chain Canada is a leader in providing innovative tire protection and traction products and solutions that enhance the safety, agility, and ability for our customers to navigate in the roughest terrains throughout Canada, the USA and globally. QCC has a corporate culture that embodies an ideal balance between our social responsibility, customers, and employees’ well-being, and developing great products. This winning combination makes working at QCC an exciting and rewarding experience.

We currently have an opening for an **Operations Supervisor** at our Ottawa, ON location.

**About the Opportunity**

With national and global customers, Quality Chain Canada (QCC) is growing at an incredible pace and are looking for an Operations Supervisor to join our team You’ll enjoy great benefits, a family-like atmosphere, and growth potential within this organization.

This role focuses on overseeing the day-to-day operations of our Ottawa, Ontario warehouse facility. We are seeking a self-starter with an upbeat attitude to fulfill the needs of this position

**Key Responsibilities**
- Planning and executing departmental budgets.
- Overseeing inventory needs and undertaking office management and administration.
- Coming up with effective strategies to enhance the organization's financial health.
- Recruiting quality employees to provide high-quality customer support.
- Motivating, training and supervising employees.
- Evaluating the performance of assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
- Ensure compliance with company policies and pertinent regulations including Occupational Health & Safety.
- Evaluating and reporting on department metrics to upper management.
- Developing strategies to improve department metrics and performance.
- Improving the work environment and operations of the facility and the organization as a whole.

**Qualifications**
- Previous experience as an operations supervisor or similar role overseeing warehouse operations.
- Experience in implementing operational processes.
- A bachelor’s or associate degree in operations management or business management would be an asset.
- Good working knowledge of operational procedures and policies.
- Strong project management, administrative management, and organizational skills.
- Results-oriented.
- Excellent leadership and decision-making skills.
- Great communication and interpersonal skills.
- High degree of competence in written and oral communication.
- Proven problem-solving abilities.
- Proficiency with Microsoft Office Suite.

**About Us**

Quality Chain Canada is in the safety business. We provide the means to enhance the safety and protection of those driving hazardous wintery roads through our majestic mountain passes, taking their machines into rugged terrain off the beaten path, or as they navigate through the harsh landscapes.

We develop and deliver solutions that allow our customers the flexibility to safely traverse tricky territories and environments by providing products that primarily focus on Traction Tire Chain for the forestry, mining, commercial, construction or consumer sectors.

We constantly strive for product perfection and create new products that pair well with our core business. Our best-in-class customer service stretches across Canada, USA, and emerging markets overseas, that meets our customer's changing needs. Our products are designed in-house and built to our strict quality control measures.

We are a creative and passionate team at QCC. We believe in teamwork, personal growth, superb customer service, and continuous improvement. What makes us ‘TIC’? It is what we strive towards daily. Teamwork, Integrity, and Communication are the core values by which we live, and we pride ourselves on our People, Diversity, and our Customers. We have big company ambitions with small company agility. This allows us the flexibility to meet the demands of an ever-changing world.

**JOIN US**

The QCC team is a family who is passionate about our company, each other, and our purpose of helping to make the world a better, safer place. We invite you to join us. We offer an attractive and competitive compensation package, professional development opportunities, savings programs, group health benefits, family-friendly policies, and flexible work options. If you would like to be a part of a family rather than just a number, join our team and start on a journey, you will not regret

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift

Work Location: In person