Complex Care Worker

**Position Title**: Community Support Worker ( Complex Care)
**Position Type**: Variable: 0 and up to 20 hours per week with the potential to increase basis program and regional needs.

**Location**: Duncan, BC.

**Schedules**: Should be open to Overnights and Day shifts and be available on weekends.

**Wage**: Competitive wages start between $25- $28 per hour based on professional experience, education and personality qualities.

**Position Summary**:
Complex Care Workers (XCW’s) serve as ‘behaviour therapists’ for children, youth and adults with highly complex behavioral and emotional disorders and/or developmental conditions. Their purpose is to create SAFETY and STABILITY for these individuals and their families, while pursuing the goals necessary to help the individual and family reduce their level of service need over time.

**Are YOU** comfortable with more challenging behaviours? Some of our clients can exhibit extreme anger, intense language, and aggressive behaviours. Staying calm and safe, and knowing how to deescalate tough situations is essential.

**Can YOU** commit to your shifts? Sometimes the consequences of dropping a shift can be catastrophic to our Complex Care families. We’re looking for consistent and stable staff.

**Can YOU** urgently pursue goals? Our clients and their families need your help to improve their situation - right away - by learning new skills, and building the resilience they need to be successful without our support one day.

**Can YOU** work under the guidance of a team of Lead Professionals? Our treatment plans include lesson plans provided by our larger clinical teams, usually Behaviour Consultants and Counsellors, but possibly psychiatry, SLP, OT, Dietician, etc.

**Duties and Responsibilities**
- Work in client homes or other residential settings to independently implement therapeutic programs and to create safety and stability.
- Help clients achieve their stated goals as quickly as possible
- Complete data tracking and session notes after each shift
- Are accountable to their clients and to their multi-disciplinary team and the Complex Care Program Manager
- Must have a reliable mode of transportation
- Staff work with the same client for an extended period of time, so a one-year commitment is required

**Qualifications**
- At least 6 months experience working with special needs populations (preferably with autism but work with other disorders is also strongly considered)
- Able to manage your own personal safety, and belongings, during times of client intensity. Staff with long hair may need to wear hats, or to tie their hair back
- Basic computer skills and daily access to internet is required for logging data and session notes
- Flexible Hours
- Ability to set boundaries with compassion and consistency
- Dependability & consistency in attending sessions
- Willingness to obtain **Emergency First Aid** within probation as a condition of employment
- Willingness to complete a **Criminal Record Check** and **Centralized Screening** within probation as a condition of employment
- Have a reliable vehicle and a valid Driver’s License with a clean driving record (Driver's Abstract will be required)

**Working Conditions**
- Willingness to work with clients who may exhibit challenging behaviors, including aggression.
- Willingness to assist with personal care needs as required, which may include supporting clients with bathing, toilet training, or cleaning up bodily fluids such as feces or vomit.
- Willingness to follow safety protocols, including de-escalation techniques, regular team check-ins, and MANDT training.
- There is potential for workers to experience verbal aggression, such as swearing, or physical aggression, which could result in injury.

**Why join the Pivot Point team?**

Pivot Point specializes in intensive therapeutic interventions for children, teens and adults with Autism and other diverse abilities. This might be YOUR opportunity to join a comprehensive clinical team in your community, so you can move YOUR career to the next level.

If you have a passion for helping individuals with diverse abilities and highly complex care needs, join Pivot Point so we can work together to create positive change

**Job Type**: Part-time

Pay: $25.00-$28.00 per hour

Application question(s):

- Do you have a valid Class-5 BC License?
- Are you available to work on weekends (days and overnights)?

**Experience**:

- working with individuals with complex behaviour: 1 year (required)

Licence/Certification:

- Class-5 Driving Licence (required)

**Location**:

- Duncan, BC (required)

Work Location: In person