Benefits and Pension Coordinator

The Benefits & Pension Coordinator is responsible for carrying out the daily operations of the organization’s pensions and benefits administration. This includes coordinating union and non-union pension & benefits processes such as remittances, reconciliations, audits and benefits enrollment acting as a liaison with internal departments and external vendors, providing advice and resolving issues as they arise. In this role, you will support & document the Union benefit processes which included extended health & pension enrollment, invoice processing, remittances and union dues.

We are looking for a talented individual with a keen eye for detail, strong analytical skills, and efficient data processing abilities. You will have a passion for navigating complex information and ensuring the utmost accuracy in all payroll-related duties. As part of our upcoming Oracle ERP transformation project, this person will collaborate closely with cross-functional teams, focusing on the implementation and optimization of the Benefits module.

**What you’ll do**

- Administration of union and non-union pensions, retirement and benefit plans, including enrollments, terminations, remittance, reconciliations and invoicing.
- Administers employee health & welfare benefits.
- Leads the resolution of health and welfare benefits via internal & external vendor collaboration.
- Assists with data requests and analysis for audit, budget, compliance and labor contract negotiation purposes.
- Maintains and audits benefit and pension/retirement plan records to ensure compliance with provincial and federal regulations.
- Advises employees on pension and benefit related matters regarding eligibility, coverage and provisions.
- Resolves pension and benefit related issues and responds to queries and requests in a timely manner.
- Participates in the annual benefit renewal process and assists with the review of renewal rates with carrier and provides payroll with rates.
- Works with internal teams to streamline the existing benefits administration processes and develop new processes as required.Liaises with vendors and coordinates contracts for new and existing plans.

**What you’ll bring**

- Bachelor’s degree in human resources, Economics or Business, or an equivalent combination of education and experience.
- 5+ years of experience in benefits administration or related role.
- Professional certification (Certified Employee Benefits Specialist - CEBS; Certified Human Resources Professional - CHRP; or Society of Human Resources Management - SHRM) preferred.
- Experience working in a union environment preferred.
- Demonstrated knowledge of benefit and pension plans and their provincial and federal regulation (e.g. Pension Benefits Standards Act 1985, Pension Benefits Standard Act 2012).
- Advanced computer proficiency in Excel.
- Ability to work independently, while multi-tasking and prioritization to meet specific deadlines.
- Ability to build partnerships and work collaboratively with others to meet shared objectives.
- Attention to detail, demonstrated ability to maintain a high degree of accuracy and skilled in manipulating data.
- Integrity and ability to maintain confidential and sensitive information.
- Organizational skills and ability to work with varying and large amounts of information.
- Customer service, team-work and professional orientation.Ability to deal with confidential information.

**Why you’ll love working here**

- We also provide the best-in-class health and wellness benefits package for this position, including things such as extended health care (i.e. paramedical services for massage therapy, speech therapy, mental health coverage, physiotherapy, and more), dental care, vision care, $500 personal spending account, and an Employee Family Assistance Program (EFAP).
- This position qualifies for an optional hybrid work schedule.
- Free on-site gym.
- Parking is included and to assist those that are using transit, we operate a complimentary shuttle bus Monday through Friday with various pick up and drop off points around North Vancouver.

LI-MT1 #LI-HYBRID