Field Service Technician

7 days ago

Langley, Canada Total Power Limited Full time

**What You’ll Do - The Role**

As an **ASTTBC-certified Field Service Technician**, you’ll take a lead role in delivering top-tier service to our generator clients by:

- Perform emergency service, preventative maintenance, repairs, troubleshooting, and instruction for customer generators as efficiently as possible.
- Test, measure, and verify electrical component operations, including energized components and electrical fields.
- Program, test, connect transfer switches and trouble shoot both generators and synchronizing controls system.
- Conduct startups and load bank tests as required.
- Operate / diagnose engine driven gensets powered by diesel or natural gas.
- Build strong customer relationships by engaging in positive, professional communications.
- Maintain all company tools and materials, including an accurate inventory of parts.
- Communicate with the supervisor on all aspects of service.
- Complete required service and equipment performance reports as required.
- Other tasks and responsibilities as may be required.

**What You Need**
- **ASTTBC Certification (mandatory for this role)**:

- A valid driver's license in good standing.
- Working knowledge of D/C and A/C electrical systems.
- Mechanical, engine, and electrical trouble shooting skills.
- Superior customer service skills and track record.
- Comfortable using MS Office suite including Outlook suite.
- Strong time management skills and the ability to work efficiently with mínimal supervision.

**Working Conditions**
- In the case of a power outage or declared State of Emergency by any level of Government, be available for work.
- Manual dexterity is required to use desktop computers and peripherals.
- Overtime as required.
- Travel may be required.
- Lifting or moving up to 50lbs may be required.

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