Parts Representative

**We Offer**
- Comprehensive Medical and Dental Benefits
- Employer RRSP Matching Program
- Annual Health/Wellness Spending Accounts
- Professional Growth & Development

**What You’ll Do - The Role (Responsibilities)**
- Sourcing and ordering parts - procure parts via catalogues or calling vendors and OEM dealers.
- Quoting including follow-up on all outstanding quotes.
- Charging out parts to appropriate work orders and invoices.
- Communicating with customers, internal or external, on delayed deliveries.
- Manage repair sales with the aim of achieving gross margins and sales revenue that exceed forecasts.
- Promptly process customer returns and returning any unneeded parts to the supplier for credit.
- Accurately creating, processing, and completing purchase orders, receivers, work orders, and invoicing.
- Tracking all orders utilizing Smartlists and ensuring parts are received and delivered on time.
- Complete inventory cycle counts are required by the company.
- Report inventory variances to the parts manager.
- Maintain a clean and organized sales floor, parts counter, and inventory area.
- Create and maintain a list of used and non-inventory items which includes estimated cost, quantity, and description.
- Follow up on all quotations to gain customer approval to achieve annual sales targets.
- Other tasks and responsibilities as may be required from time to time consistent with the position of Parts Representative.
- Maintain the warehouse cleanliness and stock levels.
- Operate the forklift as needed.

**Service Product Responsibilities**

**Included items: (Non-Warranty Repairs)**
- ALL SERVICE MINOR REPAIR Estimates

**What You Need (Requirement)**
- Journeyman or equivalent certification as a Parts Technician.
- 1-3 years of previous work experience in parts and/or inside sales in a similar work environment.
- A valid driver’s license with a clear record, as local travel may be required at times.
- Excellent working knowledge of Microsoft Office, and strong computer skills / aptitude; demonstrated ability to adapt to new software systems.
- Time management, accountability, and dependability.
- Excellent communication skills, both verbal and written.
- Excellent customer service skills.
- Excellent organizational skills with strong multi-tasking and prioritizing capabilities.
- In the case of a power outage or declared State of Emergency by any level of Government, be available for work.

**Working Conditions**
- Travel may be required.
- Manual dexterity is required to use desktop computers and peripherals.
- Overtime as required.
- Lifting or moving up to 50lbs. may be required.

**SOUNDS LIKE YOU?? APPLY NOW**

Our Growth & Culture: As Canada's 1st Choice for PowerGen, we’ve been growing quickly and aim to keep doing so - if you want to be part of our success story, join our family, and grow with us Our employees are our biggest asset; their engagement and passion are the key to our success. We EMPOWER them to be ENGAGED

**Only those selected for an interview will be contacted.**

**No Agencies please.**

**Job Types**: Full-time, Permanent

Pay: $55,000.00-$65,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Similar industry: 2 years (required)
- Microsoft Office: 2 years (preferred)

Licence/Certification:

- Driving Licence (required)

**Location**:

- Campbell River, BC V9W 3M7 (required)

Work Location: In person