Account Manager Bilingual

2 days ago

Montréal, Canada Staples Full time

**Account Manager Bilingual (French/English) - 1252282**

Staples Promotional Products Account Manager

Staples is business to business. You’re what binds us together.

Staples Promotional Products is the world's most trusted source for branded merchandise. As an unprecedented 11-time winner of the Distributor of the Year Award and the highest-ranking Canadian distributor on the North American Top 40 list, we are committed to providing outstanding service and exceptional value. That's why companies large and small, all over the world, turn to us for the resources they need to increase brand reach and visibility.

**What you’ll be doing**: As the Account Manager you will market and sell SPP products and services to new and existing customers and manage enterprise-level contracted client relationships. Your customers are some of the most exciting and recognized brands in Canada and you are responsible for customer satisfaction and for the delivery of commitments made by the company. Much of your day is spent communicating with your customers to solve their challenges and interacting with SPP’s suppliers and internal resources to build the right solutions for our customers. While you are responsible for achieving team sales and profit goals, you are also designing and implementing strategic business plans and reviews for your customers, and always looking for ways to deepen your relationships and grow the sales within your Enterprise Accounts.

**What you bring to the table**: You need to like people, be outgoing, proactive, have a flair for shopping and/or merchandising, and you need to be tightly organized. No two days are ever the same in this role, so you need to be flexible, keen to learning, and have a problem-solving mentality. Our number one focus is our customer, and because we sell together as a team, you need to be a strong team player who likes to collaborate, is respectful of the opinions of others, and is not afraid to bring new ideas to the table. You need to have a drive to succeed for your customers
- Excellent interpersonal, communication and presentations skills with a flair for sales
- Strong organizational skills and the ability to handle and prioritize multiple tasks/projects simultaneously
- Ability to prioritize and execute work under tight deadlines
- Ability to demonstrate a positive and supportive attitude at all times even during stressful or difficult situations

**Qualifications**:
What’s needed
- Basic Qualifications:

- You have at least 3 years of sales and/or customer service experience.
- Bilingual in French and English
- Ability to travel to visit to customers within Canada.

What’s needed
- Preferred Qualifications
- Your previous experience in the promotional merchandise industry
- Proficient use of Microsoft programs (Excel, Outlook, Word, and PowerPoint)

**We Offer**:
At Staples, you’ll find the asset we value most is you. It’s why we offer a number of benefits to support our associates’ well-being both on and off the job. Here, benefits are designed to meet the diverse needs of our associates and their families for good health, work-life balance, retirement prep and overall peace-of-mind.

Work Location: In person

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