Pest Management Technician

Ferguslea Properties is the proud owner and operator of Accora Village, Canada’s largest privately owned rental community. Accora Village is comprised of over 2,400 homes and over 9,000 residents in the west-end of Ottawa. The community is 150 acres of tree lined streets, ideal for people interested in an active and healthy lifestyle.Ferguslea Properties is committed to providing our residents and community with a best-in-class experience.

Do you have an enthusiasm for creating spaces that are safe and enjoyable for people in their homes and common areas? We are searching for an organized and customer-service oriented Pest Management Technician to help implement all facets of our pest management program.

They will focus on the completing of daily maintenance, inspections, and treatments of occupied & vacant units and common areas of the community in pursuit of providing a pest-free space for our residents to enjoy.

**RESPONSIBILITIES**:

- Assessing and treating occupied and vacant units for pest activity
- Providing interior and exterior inspections for residential customers
- Identifying pests, entry points, and infestations
- Performing routine inspections and scheduled preventative pest management inspections in all units and common areas of the community
- Answer all customer inquiries in a professional manner
- Recommend appropriate solutions to resolve customer concerns
- Completing daily individual unit service reports manually
- Producing service reports for all work performed and products within the company software
- Working closely with the Pest Management Supervisor and other employees by recommending best course and method of treatment and preventative measures and to overcome resident escalations
- Completing other related duties as required and within scope of the role
- Maintaining an inventory of pest management related products
- Working as part of a team to create and promote a cohesive and positive work environment
- Staying current on the latest developments, trends, technology, and regulations in the pest management industry
- Staying informed of relevant regulations as outlined in the building, property standards, and fire safety codes, as well as landlord-tenant legislation and communicate any pertinent changes to their deliverables
- They will be an ambassador for our residents by building relationships through helpful and courteous behavior
- Listening to resident needs and offering solutions with both empathy and dignity

SKILLS AND KNOWLEDGE REQUIREMENTS
- Post-secondary diploma or equivalency
- Demonstrated ability to work independently
- Must have a valid provincial Pesticide Applicators License
- Have at least 3 years of integrated pest management experience in residential setting
- Excellent verbal and written communications skills
- Ability to multi-task, prioritize, and manage time effectively
- As a condition of employment, must have a valid Criminal Background Check.
- While not required, a working knowledge of Yardi software would be considered a strong asset
- Understanding of current property management legal and regulatory practices
- A working vehicle and class “G” Ontario Driver’s License are a requirement
- Proficiency with MS Office software.

**WORKING CONDITIONS**:

- Occasional overtime may be required to meet deadlines
- Competing demands may create stress
- Physical effort is mínimal
- Travel is mínimal, but may be required to attend special events
- Possible exposure to pest-control related chemicals
- Occasional lifting and carrying tools or equipment up to 30 pounds may be required
- Frequent travel between buildings to visit properties and inspect equipment

We've got great perks

When you join Ferguslea Properties in this role, you gain access to:

- Health/ Wellness initiatives
- 10 Paid Sick Days
- Employee Assistance Program
- Use of our recreation centre, fitness amenities, and related programming
- Community Involvement & philanthropy opportunities
- Regular Employee engagement opportunities
- Comprehensive medical & dental benefits
- Corporate RRSP Program
- Educational Support programs
- Starting at 3 weeks’ paid vacation
- Free on-site parking
- Opportunities to attend Hockey, football, soccer games & concerts
- Rent discounts for full-time permanent employees living on site
- Room for advancement & internal promotions
- Paid training & development opportunities

At Ferguslea, we are committed to taking every reasonable precaution in the circumstances to protect the health and safety of our employees and residents from the hazard of COVID-19, as required by the Occupational Health and Safety Act. Unless an accommodation under Ontario’s Humans Rights Code is applicable, it is the expectation of the company that all eligible employees are and will remain fully vaccinated against COVID-19. We will provide accommodations as required by law.