Vice President Aftermarket

1 day ago

Emerald Park, Canada Pattison Agriculture Limited Full time

At Pattison Agriculture we seek talent ready to GROW, CONNECT AND EVOLVE with us We are looking for a Vice President Aftermarket to join our fast-paced, energetic corporate office in Emerald Park, SK.
In this role you will oversee the organization’s Aftermarket business efforts to maximize profitability, and employee/customer satisfaction. In one of Canada’s top John Deere dealer organizations you will create quality experiences in a friendly and collaborative environment that encourages learning and growth.
**You will**:

- Champion the development, communication, and execution of all Aftermarket processes and strategic planning
- Collaborate with Marketing to create strategies that drive customer experience
- Develop and maintain Parts/Service/Safety processes ensuring internal/external customer satisfaction
- Manage annual goals and budgets to align with financial and operational objectives
- Establish key processes to support customer experience including consistent staff availability, compensation plans, and shift work
- Manage the organizations Customer Satisfaction Program
- Develop and retain key talent focused on customer support and engagement
- Lead, coach, and mentor Parts/Service leadership supporting recognition, career planning and development
- Build and maintain relationship with John Deere for Parts/Service/Remote Support departments

**You have**:

- Minimum 5+ years of management experience in Service, Parts, or Sales operations
- Experience leading, developing, and motivating others
- Knowledge/familiarity with John Deere and competitive products
- Ability to develop and implement business strategies and goals
- Associate degree or equivalent experience required; bachelor’s degree preferred
- Willingness to work flexible hours and travel as needed
- Valid driver’s license required

**You are**:

- Results-oriented, strong work ethic, customer focused
- Positive attitude, empathetic
- Self-aware with high level of Emotional Intelligence (EQ)
- Excellent communication, analytical, and problem-solving skills
- Successful in fast-paced, high-growth environment

CONNECT with us today
Whether you're new to this field or experienced in other related fields, we offer continued education and training to help you thrive and expand your knowledge Our 18 locations across Saskatchewan and Manitoba offer endless opportunities for you to GROW.
You’ll receive competitive wages, comprehensive benefits, company matched pension, bonus eligibility, and future career opportunities in Parts, Sales, Service, and more. Contribute your strengths to a purpose-driven organization when you EVOLVE your career with Pattison Agriculture

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