Compliance Officer

**Job description**

**About the BCMB**
The Beverage Container Management Board (BCMB) is the regulatory authority for beverage container recycling in Alberta. Established as a management board under Alberta’s Environmental and Protection and Enhancement Act (EPEA), the BCMB is also a non-for-profit organization. BCMB leads the development of policy and programs that enables the collection and recycling of beverage containers in Alberta.

**About the position**
The BCMB is currently looking for one (1) Compliance Officer (Level I) to join our Edmonton-based team. Salary within the advertised range will be based on experience and qualifications.

Reporting to the Manager of Compliance, the Compliance Officer is responsible for inspecting, auditing, and encouraging compliance by all depots, the Collection Service Agent (CSA), and Collection Service Provider (CSP) in accordance with the Environmental Protection and Enhancement Act (EPEA), Beverage Container Recycling Regulation (BCRR), By-laws, Policies and Procedures of the BCMB.

Compliance Officers are designated as Inspectors under the EPEA by Environment and Protected Areas (EPA).

Compliance Officers are the first link to the beverage container recycling industry and as such represent the BCMB in everything they do. They are responsible for maintaining compliance through the various By-laws associated with the recycling of beverage containers. They use education, compliance fees and enforcement measures to achieve this.

This position operates in a flexible work arrangement as a combination of remote and in-office setup.
- You are self-motivated and independent.
- You are a problem solver who easily learns systems and processes.
- You have a professional and friendly demeanor but are comfortable asking and addressing hard questions and difficult situations.
- You are a task oriented planner and decision maker, who understands that small details matter.
- You have excellent attention to detail and be willing to accept feedback and reflect on performance with a mindset of continuous improvement.
- You enjoy enhancing work culture and jumping in to help the organization and your colleagues succeed.

**Overview of Duties and Responsibilities**:
**A.** **Depo Operational Compliance**:

- Ensure depots continue to meet operating criteria and standards as set out in Regulation, By-laws, or policies of the BCMB.
- Conduct inspections at depots as required, using information and intelligence to target your time and effort most effectively, planning your trip to be as efficient as possible with particular focus on poor performers.
- Maintain accurate, timely and measurable records, ensuring compliance with document retention policies and legislation.
- Follow up on depot concerns, questions, and feedback, making independent decisions on how best to assist and address matters which are raised.
- Monitor and make recommendations for changes to By-law, policy, and standard operating procedures (SOPs) as needed, providing evidenced and well thought out reports containing the reasons and benefits for any changes.
- Provide detailed reports, ensuring a professional tone and fact-based content, suitable for use in committee meetings, Board meetings or hearings.

**B. Administer Compliance Frameworks**:

- Test and monitor performance with the BCMB Compliance frameworks, Operating Agreements and Service Agreement.
- Administer frameworks accordingly, such as:

- Monitor performance against standards in By-law, providing accurate and timely reports and appropriate use of compliance frameworks where non-compliance is found.
- Recording and analyzing data, identifying trends and making referrals to the Manager when breaches of Regulation or By-law are suspected.
- Communicate with stakeholders to educate and ensure compliance with timelines as set out in By-law, policy, and SOPs.
- Follow internal processes, reviewing and making improvements to SOPs where required.
- Conduct audits when necessary, collecting evidence in the form of written documentation and images, for potential use in meetings and hearings.
- Provide detailed and accurate reports, ensuring a professional tone and fact-based content.
- Assist the Compliance Administrator with reviewing third party Compliance reports to ensure adherence with policy and procedure.
- Communicate with the CSA to ensure Quality Control Compliance timelines as set out in by-law are met.
- Communicate with the Data Collection Agent (DCA) to ensure Uniform Code of Accounts (UCAs) are filed annually be each depot in accordance with timelines as set out in By-law.

**C.** **Permitting**:

- Process Request for Application (RFA) submissions, managing expectations of those involved, keeping accurate records of communication, and ensuring fairness and transparency throughout.
- Onboard new permit holders and ensure access to industry tools, working with stakeholders and industry partners.
- Update documentation to meet best practice an