Service Bdc

1 week ago

Calgary, Canada South Trail Kia Full time

**South Trail Kia & South Trail Hyundai are looking to hire an experienced, reliable, and passionate BDC Specialist to join their growing service team**

This fantastic opportunity is suitable for an energetic, self-motivated, and customer-focused individual looking to take their career to the next level

**Benefits**:

- Opportunity for advancement - we develop our people and promote from within
- Comprehensive Health Benefits Plan
- Health Spending Account
- RRSP Matching Program
- Forward thinking work environment
- Employee discounts for you and your family
- A part of the McManes Automotive Group

**Position Summary**:
**Duties**:

- Book service detailed service appointments, checking for recalls, previously deferred services and any time/mileage recommended services
- Provide information on and actively promote services and/or promotions
- Ensure a high level of customer satisfaction is always maintained
- Perform any other assigned tasks/duties as required

**Requirements**:

- High school diploma or equivalent
- Fluent in verbal and written English language
- Superior telephone manners and strong interpersonal skills
- Previous BDC experience is an asset
- Able to manage 50-100 interactions per day
- Knowledge of the vehicles, equipment, and services offered
- Able to maintain filing systems and basic database
- Strong customer service skills
- Previous PBS experience is an asset

**Job Type**:Full-time

**Thank you for considering a career at South Trail Kia**

**The McManes Automotive Group is an equal opportunity employer that welcomes all applicants.** We thank you for your interest, however, only those applicants selected for an interview will be contacted.

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