Patient Transfer Professional

1 week ago

Brockville, Canada Hulpr Patient Transfer Full time

**The Position**: The Hülpr Patient Transfer Professional is responsible for providing safe, for both client and staff, timely, and professional transportation services to clients, to and from essential medical appointments.

In this role, you will be responsible for ensuring the safe and efficient transportation of clients to and from appointments, events, and other activities. Additionally, you will provide companion services that enhance the overall quality of life for clients. You will need to effectively interact with clients, their families, healthcare providers, and community organizations. You will be expected to maintain strict confidentiality and professional boundaries while providing compassionate and person-centered care.

**Responsibilities**:

- Drive safely using defensive techniques while observing traffic laws.
- Assist clients with entering/exiting vehicles, navigate hospitals and check clients into clinics promptly, and ensure proper transfer of care to institutional staff before leaving a client.
- Maintain professionalism with clients, families, care teams, and institution staff at all times.
- Clean and sanitize vehicles during downtime between transfers, and do extra cleaning when required.
- Conduct pre-trip vehicle inspections for safety and cleanliness, as well as post trip walk around, and report equipment and job-related issues to office staff.
- Review your daily schedule to make sure you can complete all transfers in a timely manner and with the proper equipment needed.
- Participate in ongoing training for all services and procedures, and inform management when you would like additional training in any area.
- Engage clients with conversation and support, and provide companionship and entertainment during transfers when it is beneficial for the client
- Monitor clients' well-being and respond to emergencies promptly and professionally.
- Maintain accurate records of any incidents that occur with clients, families, or care teams during your transfers.

**Job Requirements/Qualifications**:

- Valid G class driver's license
- Clean 3-year driving record
- Clean Vulnerable Sector check
- Standard First Aid and CPR Level C
- Ability to operate various types of mobility aids and medical equipment
- Ability to lift up to 250lbs with a partner
- Ability to bend, reach, and kneel as needed
- Ability to spend extended periods of time driving and sitting.
- Excellent communication and interpersonal skills
- The ability to maintain a positive, patient, and empathetic demeanor at all times.
- Ability to work independently and in a team environment, and handle multiple tasks and priorities with flexibility and adaptability.
- Ability to navigate the local road network, use GPS and other navigation tools, and read maps and directions.
- Ability to work in varying weather and road conditions.

*Familiarity with health transportation and assistive care is considered an asset

*For this role you will be stationed in Brockville/Perth/Smiths Falls as a primary base location but may be asked to work out of our Kingston location dependent on demand for each area.

**Salary**:

- Starting wage: $20/hour
- Health benefits package after 3 months

**Schedule**:

- 8-12 hour shifts
- Afternoons & Evenings
- Weekend availability

*Training will take place at our Kingston location. Steel toe boots are REQUIRED.

We’d like to thank everyone who has applied. We will be reviewing all resumes and applicants selected for an interview will be contacted.

Work Location: In person

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