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General Sales Manager

47 minutes ago

North Vancouver, Canada Cam Clark Ford Lincoln Full time

An excellent opportunity with a quickly growing, dynamic business

Our organization is seeking a highly motivated and detail-oriented General Sales Manager for our Cam Clark Ford dealership in North Vancouver, BC.

With over 20 dealerships and car service locations stretching across Canada and the US excelled at customer experience since 1987, while also striving to offer an amazing employee experience as well

As the General Sales Manager, you will work closely with the General Manager to drive sales performance, uphold legal compliance, and maintain the highest ethical standards in all dealership operations

Benefits Offered for this role:

- Competitive compensation package with comprehensive extended benefits and ample opportunities for professional growth.
- Employee perks including flexible shifts and generous vacation entitlements.
- Chance to collaborate with a dynamic team and enjoy lifestyle benefits

Company CORE VALUES:
Our company culture is based on the safety of our employees, a fun working environment with an opportunity to grow, great unity within the community, and commitment from our employees. Our team in Cam Clark Ford North Vancouver has strong principles in demonstrating integrity in all aspects whilst embracing Cam Clark Automotive Group values.

You will be responsible for:

- Set and manage monthly and annual sales goals, gross profit targets, and key expenses.
- Recruit, train, and motivate the sales team while monitoring performance.
- Develop and manage the annual sales budget and forecast.
- Ensure compliance with industry regulations and dealership policies.
- Oversee daily department operations, including scheduling and staffing.
- Assist sales staff in setting and achieving realistic monthly targets.
- Implement and monitor follow-up systems for potential buyers and past customers to boost retention.
- Manage vehicle inventory, analyzing customer demand, market trends, and dealership sales history.
- Process sales commissions and oversee payroll records.
- Conduct regular sales meetings and training sessions.
- Ensure sales staff maintain high product knowledge standards.
- Drive customer satisfaction efforts and uphold the dealership’s reputation.
- Support the sales team in closing deals to maximize success.
- Ensure new and used vehicle sales and F&I targets are met.
- Manage unsold leads, including internet inquiries, walk-ins, and follow-ups.
- Promote a culture of customer appointments and active engagement on the sales floor.
- Oversee inventory management, ordering, and used vehicle purchases. Address aging inventory, ensuring exit strategies for pre-owned units approaching 65 days.
- Monitor reconditioning times and vendor performance.
- Ensure CITs and receivables are reviewed and managed.
- Enforce deal desking processes and best practices.
- Lead daily Save-a-Deal meetings to maximize closing opportunities.
- Maintain high customer satisfaction and promptly resolve any concerns

What We’re Looking For:

- Proven Sales Leadership with minimum 5 years of experience as an automotive sales manager
- Track Record of Success and has consistently exceeding sales quotas and customer retention goals
- Strong Communication Skills and has ability to engage, motivate, and guide a high-performing sales team
- Industry Knowledge with expertise in automotive sales, inventory control, and customer relationship management
- Commitment to Excellence with passion for continuous learning, professional development, and delivering exceptional customer experiences

**Job Types**: Full-time, Permanent

Pay: $85,000.00-$120,000.00 per year

Additional pay:

- Bonus pay
- Commission pay

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Relocation assistance
- Vision care

Schedule:

- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- North Vancouver, BC V7P 3R8: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Automotive /Dealership: 5 years (required)

Licence/Certification:

- BC Driving License (required)

Work Location: In person