Bilingual Inside Sales Representative

2 days ago

Orangeville, Canada DAWNSTAFFING.COM Full time

One of our manufacturing clients in
**Orangeville, ON **is looking for an
**Sales Representative (Bilingual ) **for their facility.

**Shift**:

- Day

**Job Duties**:

- Increase Sales through service, strategic quoting, and quote follow up
- Maximize gross margins through balanced approach of optimizing price and sales growth
- Build strong relationships internally, with our supplier partners and of course, our customers.
- Provides prices and delivery directly to customers. - Preparation of all required quotes to various customers and maintains a current database
- Works a quote and follow up procedure, is the point of contact decision maker
- Ensure daily orders are entered accurately with all required information
- Provide daily assistance to Territory Managers and Canadian Regional Manager
- Respond to incoming calls & faxes within 4 hours
- Respond to inquiries including inventory availability, delivery dates, pricing, technical info, etc.
- Provide excellent customer service in a professional and friendly manner
- Provides input on distributor relations and activities
- New customer and part number setups as required
- Complete all required RA forms for customer complaints and initiate complaint investigation
- Liaison between production and sales
- Provide back up for other Inside Sales Rep as required
- Assist with Canadian physical inventory counts, special projects
- Enter Purchase Orders for inter-company NC orders
- Continuous learning about our products, our customers and our industry
- Special projects as assigned - market studies, potential future product specific projects
- Assist manufacturing in product inspection and determining if products meet customer requirements and specifications
- Prospecting for end-user (OEM) business on a project basis for industrial products and once opportunity is identified strategically “pull through” qualified leads to established distribution partners

**Requirements**:

- 1-3 years inside sales/customer service, preferably in a plastic or manufacturing related environment
- Bilingual (English / French) both written and verbal required
- Product knowledge or industry experience is considered an asset
- Ability to think and act independently within a fast-paced multi-task driven environment
- Computer literacy, working with Microsoft NAV, Word, Excel, Outlook
- Strong mathematical and analytical skills
- Good organizational skills required to meet customer deadlines and internal quote follow up procedures
- Goal Driven with ability to work towards targets
- Great customer relationship skills
- Excellent written and verbal communication skills
- Must be a team player through positive relationships, cross-training and being able to back-up other team members as needed, independently motivated
- Ability and willingness to learn
- Above average time management skills, and work effectively with other members of sales

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