Cannabis Concierge

Job description

This will primarily be a 5 day a week delivery position so a license, vehicle and weekend availability is required. It will also include instore duties when Deliveries are light. Delivery drivers keep all tips from Deliveries.

**About us**

Spiritleaf has created a modern retail model that offers legitimacy, reputability, professionalism and a feeling of confidence, with plans to open over 100 locations across Canada.

A hub for like-minded people, and the most trusted source when it comes to product quality and knowledge. A positive force that enlightens - much like the products we offer.

CUSTOMER CONNECTION
- Supports environment of genuine customer connection
- Acts as an empowered team member, exercising decision-making skills to enhance each customer’s experience
- Demonstrates extraordinary service
- Takes ownership of individual awareness of product knowledge

PRODUCT KNOWLEDGE
- Is knowledgeable of trends and supports brand messaging
- Gains understanding of how merchant skills impact business and the customer experience

TEAM WORK MAKES THE DREAM WORK
- Supports new hires through mentorship
- Is self-aware and focused on self-development
- Collaborates with the team during morning and closing meeting

LEADERSHIP
- Possesses strong written and verbal communication skills, strong assessment and decision-making skills
- Provides insight to Spiritleaf Manager in relationship to the customer experience to the leadership team
- Participates in ongoing staff education and through sharing of product knowledge

QUALIFICATIONS
- At least 1 years’ experience in a retail environment
- Able to work evenings and weekends
- Proven success in offering an exceptional customer experience
- A passion for our product and changing the way the world sees cannabis
- A desire to have fun, laugh and support the customer and team member journey along the way
- You must be at least the minimum required legal age in your province, and be able to pass a police background check
- Selling it Right
- First Aid/CPR training an asset (must be able to provide current copy of certificate)
- Driver's License as delivery shifts are required

**Salary**: $19.50 per hour to start, Delivery Driver's keep all tips from Delivery orders. There will be an allowance to pay for gas/car maintenance.

**Job Types**: Full-time, Permanent

**Salary**: $19.50 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Store discount
- Vision care
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Night shift
- Weekends as needed

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Maple Ridge, BC V2X 2V5: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Cannabis Sales Associates: 1 year (preferred)
- customer service: 1 year (preferred)

Licence/Certification:

- Drivers License (required)
- Selling It Right (preferred)

Work Location: Hybrid remote in Maple Ridge, BC V2X 2V5