Self-storage Resident Manager Team
2 weeks ago
As Resident Manager Team you will be responsible for the basic regular maintenance of the self-storage facility including, but not limited to, the grass cutting, care of gardens, snow removal, and other duties as assigned. This team will care for after-hours security of the site and respond to after-hours issues. The team will also be required to work in the office on a rotating schedule along with other members of the team, which includes alternating weekends.
Facility Maintenance and Security duties:
- Ensure that all assigned areas are cleaned to the expected standard.
- Follow daily, weekly, monthly and annual processes as assigned.
- Maintain exterior buildings cleanliness and esthetics.
- Maintain a security log of after-hours activity; communicate with head office or management when necessary.
- Perform office duties in accordance with the Customer Service Representative job description.
- Remove snow and ensure safe access to main walkways and entrances.
- Report any damages, deficiencies or abnormal activities witnessed by you, to management.
- Maintain organization of electronic and physical records.
- Request training on any procedures or equipment you are unfamiliar with.
- Complete other tasks as assigned.
Daily Office duties:
- Provide customers with assistance in accessing their units and other needs within reason.
- Use solution-based selling techniques to grow customer base.
- Maintain ongoing customer service relationships to further customer loyalty.
- Remove snow and ensure safe access to main walkways and entrances.
- Report any damages, deficiencies or abnormal activities witnessed by you, to your supervisor.
- Maintain organization of electronic and physical records.
- Request training on any procedures or equipment you are unfamiliar with.
- Complete other tasks as assigned.
Specific Requirements:
Clean criminal background check
- Ability to lift, carry and push up to 50 lbs
- 2-3 years in a a customer service or facilty maintenance role.
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Resident Manager Team
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Kingston, Canada Martin Group of Companies Full timeAs Resident Manager Team you will be responsible for the basic regular maintenance of the facility including, but not limited to, the grass cutting, care of gardens, snow removal, and other duties as assigned. This team will be required to care for after-hours security of the site and respond to after-hours issues. The team will also be required to work in...
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