Associate Director, Cybersecurity Service Delivery and Access Management

Staff - Non Union
Job Category
M&P - AAPS
Job Profile
AAPS Salaried - Information Systems and Technology, Level G
Job Title
Associate Director, Cybersecurity Service Delivery and Access Management
Department
OCIO | Chief Information Security Office
Compensation Range
$12,755.08 - $19,905.67 CAD Monthly
The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.
Posting End Date
January 26, 2025
**Note**: Applications will be accepted until 11:59 PM on the Posting End Date.
Job End Date
This position is expected to be filled by promotion/reassignment and is included here to inform you of its vacancy at the University.
At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.
Job Summary
The Associate Director Cybersecurity Service Delivery and Access Management (AD) provides strategic guidance and domain expertise to senior leaders for the development, implementation and support of integrated business solutions and long term plans. It oversees multiple domains that broadly include Identity Management, Access Management, Vulnerability Management, Log Management and Cybersecurity Systems Development and Management, and is responsible for the development of relationship and collaboration with PRISM (privacy, risk, information security management) and other organizations that are part of the broader UBC community and Ecosystem.
Additionally, the AD acts as the liaison between multiple services provided under the CISO portfolio to ensure alignment of practices and people. This role enhances collaboration between different teams and seeks ways to increase throughput in a sustainable manner. By fostering a cohesive environment and promoting best practices, the AD aims to optimize resource utilization and drive efficient service delivery all the while promoting industry best practices.
Organizational Status
The AD will use UBC's strategic plan, the IT Strategic Framework, and the forthcoming Digital Strategy as a framework for developing service strategies and initiatives that align with the University's strategic goals. The Associate Director must maintain both a macro and micro view of the University's business goals, functions, and processes.
Work Performed
**Specific Duties**:
**Leadership and Direction**: Provide day-to-day leadership and direction within OCIO, ensuring alignment with UBC's and PRISIM's long-term strategic goals and supporting the overall commitments of the university.
**Team Management**: Provide strong, effective leadership to the teams within the CISO portfolio. Lead, coach, and mentor the team to ensure they possess the key competencies and awareness of sound principles and practices required to deliver on objectives.
**Sustainment Leadership**: Provide strategic direction and leadership for the sustainment of various Cybersecurity and Enterprise, ensuring alignment with organizational goals and objectives. Manage the teams responsible for the day-to-day operations of these systems and ensures the systems are compliant with security and privacy standards.
**Vendor Management**: Manage vendor relationships, negotiate contracts, and identify opportunities to reduce expenses and improve value.
**Financial Oversight**: Develop and review budgets for enterprise systems and projects, ensuring they are understood and well
- managed. Continuously seek opportunities to increase value and reduce costs. Instill fiscal awareness and responsibility in all management and staff.
**Liaison**: Act as the main liaison between core teams within the CISO Portfolio and other UBC technical teams as well as Safety Risk Services teams and various stakeholders. Facilitate communication and collaboration to ensure smooth operations and project delivery.
**IT and Business Partnership**: Engage business stakeholders to prioritize incidents and change requests across systems. Unify product roadmaps, utilizing governance structures, to ensure alignment and avoid overlap. Ensure product owners have a shared understanding of critical business needs.
**Emergency Response and Incident Coordination**: Lead emergency response and incident coordination efforts, including preparedness, stakeholder management, securing resources for speedy resolution, risk management, response, and communication. Support teams in conducting root cause analysis and drive continu