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Assistant Executive Housekeeper, Banff Lodging
2 weeks ago
What will be your daily pursuit?:
Assisting the Executive Housekeeper with the management and supervision of the housekeeping team in our downtown Banff hotels.
What perks can you expect?:
- Work in a dynamic, culturally diverse team from around the globe
- Work experience in an iconic, unforgettable, and inspiring location
- Free access to Pursuit attractions for staff and family, send a friend at half the price
- Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
- The chance to work in an inclusive culture and make life-long friends
- Access to subsidized mental health and wellness resources
- Opportunities for career growth or future work at other Pursuit locations
- Access to one of the world’s most beautiful and iconic National Parks
What will you do in this job?:
The Assistant Executive Housekeeper is responsible for assisting the Executive Housekeeper with the management and supervision of the housekeeping team. Fulfills role of Executive Housekeeper in their absence. Responsibilities include;
- Supervises the cleanliness, maintenance and the general appearance of guest rooms and public areas as well as other areas designated (front/back) of the house.
- Sees that all Housekeeping personnel are carrying out the duties assigned to them, as per standards of the company.
- Close co-ordination between Front Office, Engineering, Food and Beverage as well as the Guest Relation regarding regular and especially irregular guest requests.
- Training and maintaining standards of quality and service and productivity of the Housekeeping Department.
- Accurate scheduling of periodical cleaning plans, etc.
- Constant awareness of new cleaning machinery, cleaning chemicals and cleaning procedures arising on the market.
- Supervises compliance of company policies and exercises performance management as needed.
- Conducts guest room and public space inspections.
- Assists the Executive Housekeeper with requests and purchases of all supplies related to Housekeeping and Laundry as well as the linen and uniforms.
- Maintaining inventory of cleaning supplies, amenities, uniforms and linen.
- Supervises and controls Lost and Found, maintains records and liaises with FD to return packages to clients.
- Promotes teamwork within the department as well as a sense of fairness.
- Ensure that all staff in the Housekeeping department know and understand safety procedures and effective reporting is maintained.
- Ensures all staff has a safe environment within which to work and ensures all staff adopts safe working habits.
- Monitors work performed by outside contractors and recommends scheduling (e.g. window cleaning, laundry contractors, room cleaning, etc.).
- Maintains tracking record of room condition and informs maintenance of repairs to be completed.
- Ensures all housekeeping staff is thoroughly familiar with the Hotel’s emergency procedures and is in a state of preparedness for any emergency which may occur.
- Setting up and maintaining ongoing training programs in the department in conjunction with the Executive Housekeeper as well as People & Culture.
- Is familiar with all related company documentation and especially with the relevant _Operational Standards Manual_ for field of responsibility.
What skills and experience do you need for this job?:
- Must be able to speak, read, write and understand English.
- Requires good communication skills, both verbal and written.
- Most tasks are performed in a team environment with the employee acting as a team leader.
- Able to perform with mínimal direct supervision.
- Minimum 5 years in a hotel housekeeping environment including supervision experience.
What will your work environment be like?:
- Beautiful. You’ll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you’ll really get the chance to explore and see amazing scenery and wildlife within the Canadian Rockies.
- Fun. You'll be meeting team members from across the globe and get to participate in tons of team events.
- Independent. You’ll spend your days in and around our amazing properties.
- Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog.
- Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required
We work as a team and believe that we succeed together - these job duties may change based on the needs of the team and company as a whole.
EEO:
**Equal Employment Opportunity Information**
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.
