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Product Specialist

3 weeks ago

Abbotsford, Canada Peak Auto Solutions LTD. Full time

We are a premium mobile and shop-based automotive detailing business and customization shop. We are looking for a self-motivated, dependable and experienced individual to join our team. As a Product Specialist, you will play a crucial role in assisting customers and ensuring they have a positive shopping experience. Your primary responsibility will be to provide expert knowledge and recommendations regarding our wide range of detailing products to help customers find the best solutions for their specific needs. Your passion for automotive detailing and excellent communication skills will be key to building strong customer relationships and driving sales.

Key Responsibilities:
Product Knowledge: Develop and maintain an in-depth understanding of all detailing products, including car care chemicals, equipment, accessories, and tools. Stay updated on the latest industry trends and advancements to provide informed recommendations to customers.

Customer Assistance: Greet and engage customers in a friendly and professional manner. Listen to their needs and concerns, offering personalized guidance on the most suitable products and techniques to achieve their desired results.

Problem Solving: Address customer inquiries and resolve any issues or concerns related to products, orders, or deliveries promptly and effectively.

Merchandising: Assist with maintaining a well-organized and visually appealing store layout, ensuring products are stocked, labeled correctly, and visually appealing to customers.

Inventory Management: Assist in managing inventory levels by conducting periodic stock checks and informing the store manager about restocking needs.

Product Recommendations: Provide feedback to the store manager on customer preferences, popular products, and emerging trends to help optimize the product selection.

**Requirements**:

- High school diploma or equivalent. Further education or certifications in automotive detailing or related fields will be advantageous.
- Proven experience and passion for automotive detailing.
- Excellent interpersonal and communication skills.
- Strong product knowledge and ability to stay updated on the latest industry trends.
- Strong problem-solving and customer service skills.
- Ability to work in a team and collaborate effectively with colleagues.
- Physical ability to lift and move detailing supplies and equipment.

**Job Types**: Full-time, Permanent

**Salary**: $18.00-$22.00 per hour

**Benefits**:

- Casual dress
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Abbotsford, BC V2T 6W3: reliably commute or plan to relocate before starting work (required)

**Experience**:

- sales: 1 year (required)
- General Automotive: 2 years (required)
- Administrative: 1 year (preferred)

Work Location: In person