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House Attendant

2 weeks ago

Vancouver, Canada Level Full time

**Job Details**:
**Description**:
Do you have an eye for cleanliness? Excellent customer service skills? Strong ability to multi-task and who is highly motivated to provide a consistently immaculate experience for our guests? If yes, then this role is for you Level Furnished Living is looking for a **House Attendant** in **Vancouver** to maintain the cleanliness of our property.

**About the Position**:
The House Attendant will be responsible for maintaining the cleanliness of our property. They will provide linen supplies for Room Attendants and stock all floor closets. They will also deliver and retrieve items as needed from guest rooms and items requested by Hotel guests/Residents and associates in the Housekeeping department.

**About the company**:
For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.
- Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards.
- Run room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.
- Assist in managing daily activities.
- Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.
- Document and resolve issues with discrepant rooms with Guest Services.
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
- Follow all company and safety and security policies and procedures.
- Report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
- Welcome and acknowledge all guests according to company standards.
- Anticipate and address guests' service needs.

**Summary of Qualifications & Requirements**:

- Must be highly motivated and able to work independently
- Possess effective verbal and written communication skills
- Basic reading skills
- Must be organized and able to prioritize and multi-task
- Possess basic knowledge of workplace safety procedures

**Perks and Benefits**:

- Competitive pay and comprehensive benefit package
- Paid time off
- Programs to continuously develop and recognize employees
- Wellness: lifeworks wellness platform
- To top it all off - a great company culture with lots of exciting projects and career growth opportunities
- We thank all applicants for their interest; however only those selected for an interview will be contacted. No phone calls please._