SAP Basis Administrator

Job Family Technical and Production

Primary Location Toronto

Position Language Requirement English Only

Language Skill Level (Reading)
- Language Skill Level (Writing)
- Language Skill Level (Speaking) Status of Employment Permanent

Work schedule(s) Full-time

**Work at CBC/Radio-Canada**

**Behind the scenes, but ahead of the curve: help us develop the next-generation public broadcaster.**
- Created in 2015 to align, lighten and modernize infrastructure, the Technology & Infrastructure (T&I) team is the backbone and the future forward arm of CBC/Radio-Canada. We are the people that make stuff work. We make connections; between media content, systems, people and places. We are the space in between.
- A place with purpose._ CBC/Radio-Canada has always been a highly regarded pioneer of media technology. Not just in Canada, but around the world. Today, we’re transforming ourselves from conventional radio and television broadcaster into a modern digital media company. Technology is the driving force and we are the team making it happen.**This role is a hybrid work arrangement. Work schedule to be discussed with Hiring Manager according to the guidelines defined by the department.**

**The opportunity**

As part of the various projects or on-going operations in which you will be involved, you will be responsible for properly documenting requests or issues, coordinate and lead the development on the resolution or options analysis, develop and test the chosen options and monitor the deployment into the production system.

**What you will focus on**:

- Implementing and maintaining multiple SAP instances : SAP ECC 6.0 Core system administration including other SAP solutions like SRM, Portal, BW & GRC. Good understanding of integration/installation of 3rd party products.
- Solution Manager administration/management
- Introduce technical changes in the environment using a structured approach that minimizes risk and achieves high reliability, availability and performance of each SAP instance.
- Developing and maintaining system documentation for all SAP instances and collaboration with ABAP development team in helping with relevant SAP Interfaces documentation.
- Coordinating the management and maintenance of the systems
- Maintaining the integrity of the SAP landscape by managing the SAP STMS to ensure all relevant SAP transports are promoted properly.
- Monitoring SAP systems (work processes, users, system logs, short dumps, locks, dev traces, disk space)
- Working with other T&I teams/colleagues like SysOps & DBA to coordinate and plan proper maintenance for OS & DB related patching needs.
- Collect, document and review requirements into technical design documents based on a full understanding of the functionality required.
- Prepare feasibility studies for new technologies, or for optimization of development areas, including detailed estimation.
- Participate in the planning and implementation of SAP system migrations, unicode conversion, and upgrades.
- Research and propose options and resolutions to issues or enhancements in line with SAP best practice.
- Work collaboratively with the functional and ABAP teams and other T&I teams(Network, IDM, SysOps, DBA, Etc.).
- Identify needs for upgrading or enhancements where current technical capacity does not meet client requirements based on recurring issues or future needs.
- Develop technical test plans and test strategy for unit testing.
- Develop integration strategies and approaches in collaboration with other groups and partners.
- Participate and provide feedback in Lessons Learned sessions.
- Provide estimates based on requirements (also required on a ticket by ticket basis)
- Provide input into project activities and project plans
- Development/testing/deployment strategies for supporting our users needs for SAP’s SAPGUI UI.
- Fine tuning performance and troubleshooting problems.
- Support our Backup/restore strategies for all of our SAP Systems.
- Managing and building security roles and user management in our SAP environments.
- Bachelor Degree in Computer Science or equivalent, or College Diploma with relevant experience
- Senior level expertise in the areas of SAP systems administration(Unix/Linux) and solid analysis & design skills
- Broad knowledge of the SAP software suite
- Strong knowledge of SAP Best Practices and Standards
- Minimum five (5) years’ experience in the documentation, analysis, research and design of solutions within a medium to large enterprise using SAP and a release management program
- In depth knowledge of systems development and project life cycle methodologies including implementation experience for at least one major project end to end
- Possess experience leveraging tools such as SAP Solution Manager, as well as Google productivity tools (or similar) to design and document your changes.
- Familiar with change management, incident management methodologies and tools (ITSM, ITIL)
- SAP certification or training, and knowl