Manager, Dtc Marketplace

Position Summary At Samsung Electronics Canada, we take pride in the creativity and diversity of our talented people - they are at the forefront of everything we do. Their skillset and mindset drive our continued success. We want the best of the best at Samsung to join our team, not just those who fit into our Culture but those who will ADD to our Culture and make Samsung an even better place to work. Did we catch your attention yet? If you want to work for one of the most recognized brands in the world and one of the Top 100 Employers in Canada...and have a ton of fun. then please keep reading Our Perks: - Fantastic employee discount on all Samsung products - Competitive Salary - Employer paid Medical and Dental coverage from day one - Group RRSP plan that helps you save for the future - Free on-site gym to get your sweat on - Subsidized Cafeteria; including free Starbucks coffee/latte machine - 4-day in-office work schedule Monday through Thursday - with Friday remaining a flex day to work remotely - Access of Samsung U for 24/7 online learning - Employee Referral program - we want great talent like you - Additional Well Being Days for better work life-balance The Manager, DtC Marketplace will lead the vision and execution of the company’s growth plan for Canada. This high-impact role will be responsible for developing and executing a comprehensive, data-driven Marketplace strategy across multiple divisions, ensuring alignment with corporate objectives. This role will focus on building and nurturing our partnership at the management level with the goal of optimizing performance across all product lines. Role and Responsibilities Essential Duties and Responsibilities: Strategic Leadership: - Develop and lead the eCommerce Marketplace strategy, ensuring alignment with overall business objectives. - Collaborate with division heads and cross-functional teams to ensure strategy coherence across the company's product lines. - Monitor and analyze market trends, consumer behaviour, and competitive landscapes to identify opportunities to grow sales on the platform(s). - Own the operations from listings to shipping and returns to ensure a positive NPS outcome for our Brand. - Work with senior management, global sales team, and other international markets to ensure alignment with global corporate plans. Growth & Revenue Generation: - Drive growth initiatives aimed at meeting and exceeding aggressive targets. - Lead efforts to optimize product listings, enhance customer experience, and improve search visibility on all Marketplace platforms. - Spearhead strategies for promotions, pricing, and assortment to maximize profitability and market share. - Develop and implement Go To Market strategies for new product launches on all Marketplace platforms. Partnership & Vendor Management: - Build and maintain strategic relationships with our key Marketplace 3rd party partners to drive market growth. - Represent the company in high-level negotiations with 3rd party partners, ensuring the company is positioned as a preferred partner. - Leverage the capabilities of middleware partners, seller centre, and miracle to achieve operational success on all platforms at scale. - Establish themselves as the primary contact for 3rd party partners: addressing all concerns and follow-ups within negotiated timelines. Cross-Functional Collaboration: - Serve as the primary point of contact between 3rd party partner -focused teams and other departments (e.g. Marketing, Supply Chain, IT) to ensure seamless execution of strategies. - Foster a culture of data-driven decision making, leveraging analytics and insights to drive continuous improvement. - Collaborate with cross-functional Global team to share "best practices" and foster sales improvement in Canada. Operational Excellence: - Oversee end-to-end Marketplace operations, ensuring optimal inventory levels, smooth fulfillment, and compliance with 3rd party Partner's standards. - Develop and implement KPI's to track performance, drive accountability, and ensure continuous optimization. Skills and Qualifications Education: - Bachelor’s degree in business, Marketing, or related field; advanced degree (e.g. MBA) preferred. Experience: - Typically requires minimum 5 years' of related experience and a Bachelor's degree, or 3 years and a Master's degree; or a PhD without experience. - Experience in the mobile, consumer electronics or kitchen appliances industry preferred. - Experience managing Amazon or Walmart accounts an asset. - Experience managing cross-functional teams and influencing senior leadership. Knowledge: - Proven track record of driving significant revenue growth in a fast-paced, competitive environment. - Deep understanding of Samsung’s ecosystem including, mobile, consumer electronics, major appliances and SmartThings related devices. - Strong analytical skills, with experience using data and insights to drive strategic decision-making. - Strong financial