Care Coordinator

3 days ago

Halifax, Canada Lifemark Health Group Full time

**Care Coordinator**
**Status: Casual Part Time**

**Primary Responsibilities**:

- Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns
- Coordinate a detailed and accurate intake of information on the patient's first visit to the clinic and throughout their treatment plan
- Assist patients with completing paperwork at the clinic to avoid errors and inaccurate information
- Coordinate scheduling of patient appointments and maintain the patient’s medical record
- Collect payment at time of service
- Track coverage for all funding streams to ensure approval
- Complete data entry and billing
- Provide administrative support to the Care Coordinator Manager and Clinic Director

**Qualifications & Core Competencies**:

- High School Diploma, G.E.D. or equivalent
- Excellent customer service skills and telephone etiquette
- High degree of organizational skills and ability to prioritize and multi-task
- Excellent communication (verbal/written) and interpersonal skills
- Strong computer and data entry skills
- Flexible and adaptable to change
- Experience in a Physiotherapy clinic an asset

**Why Lifemark**:
We live our values in everything we do - striving for simplicity, doing the right thing, being inclusive and welcoming, and having fun We _go the extra kilometer_ by offering our employees:

- Competitive salary with benefits package, including health and dental, and wellness days
- Collaborative, multidisciplinary work environment
- National Partner of Special Olympics Canada
- GoodLife Fitness discount

**Inclusion**
We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.

**Accommodation**

LI-DNP

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