Counter Sales

4 days ago


Edmonton, Canada Best Plumbing & Heating Supplies Ltd Full time

**DUTIES AND RESPONSIBILITIES**
- Offering exceptional customer service at our counter and over the phone
- Responding to inquiries and processing incoming calls and orders
- Contacting current customers and identifying new products and potential up-selling
- Entering orders into the system
- Purchasing materials for customers
- Sourcing materials for customers when currently not in stock
- Providing product information, pricing quotations, and follow-up on quotes
- Offering technical expertise on products to purchasers
- Developing and maintaining positive customer relationships
- Counter Sales and handling returns as required
- Picking Priority orders
- Closing orders and stocking bins
- Keeping counter and sales area clean
- Merchandising and showcasing product
- Other duties as required

**SKILLS AND COMPETENCIES**
- Exceptional customer service
- Ability to develop long term relationships and generate referrals from your customers
- Strong communication skills
- Impeccable organizational skills with high attention to detail
- Time management & multitasking skills to serve several customers at the same time
- Self-motivated; able to function effectively both independently and as a member of a team
- Proven ability to learn quickly and work effectively in a fast-paced work environment

**EXPERIENCE AND EDUCATION**
- Minimum grade 12 education** required**:

- Post-Secondary courses in Plumbing or Heating are considered an **asset**:

- Skilled in serving and negotiating with institutional and industrial purchasers, plumbing contractors, and the public
- Minimum 1 year knowledge of the plumbing and heating industry

BP01

**Education**: Required
- High School Diploma or better in Other



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