Member Services Representative

1 week ago

Mississauga, Canada Planet Fitness - Taymax Group Full time

Dundas

1452-1454 Dundas Street, Mississauga, ON L4X 1L4, Canada

It's fun to work in a company where people truly BELIEVE in what they're doing
- We're committed to bringing passion and customer focus to the business._

We are looking for a Member Services Representative to join our team This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential

**Responsibilities**:

- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including:

- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- Take prospective members on tours.
- Sign up new members calculating rates and monthly payment amounts.
- Assist the Club Manager in counting out the drawer as needed.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Club Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
- Completing daily assigned within first hour of your shift.
- Helping complete priority cleaning list each day.
- Completing walk-around and bathroom checks periodically.
- Helping complete any special cleaning projects as needed.
- Other duties and responsibilities based on club needs.

**Qualifications**:

- Must be 18 years of age or older.
- High School diploma/GED equivalent required.
- Customer service background preferred.
- Basic computer proficiency.
- Punctuality and reliability are a must.
- Ability to work independently as well as part of a team.
- A positive, upbeat attitude and a passion for fitness and health
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behaviour and language.

Physical Demands
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.

NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest in a position with Taymax Group.

  • Member Service Representative

    2 hours ago

    Mississauga, Canada DUCA Financial Services Credit Union Ltd. Full time

    **Why DUCA?** We’re a vibrant, exciting credit union that lives its "profits with a purpose" philosophy in every financial transaction, product, interest rate, and community initiative we offer. Founded in 1954, DUCA has grown from a single branch credit union in Toronto to 19 branches across Southern Ontario with over 85,000 Members we are proud to serve....

  • Member Service Representative

    1 week ago

    Mississauga, Canada People Corporation Full time

    We are seeking a Member Service Representative to join our BPA team in Mississauga. The Member Service Representative is responsible for providing effective customer service related to member benefit plan Trust Funds as specified by a Collective Bargaining Agreement and directed by a Board of Trustees. The Member Service Representative receives and deposits...

  • Member Services Representative

    3 days ago

    Mississauga, Ontario, Canada Planet Fitness Full time

    Mississauga (Dundas), ON Dundas Street, Mississauga, ON L4X 1L4, CanadaIt's fun to work in a company where people truly BELIEVE in what they're doingWe're committed to bringing passion and customer focus to the business.We are looking for a Member Services Representative to join our team This position will be responsible for creating a positive member...

  • Member Services Representative

    3 days ago

    Mississauga, Canada Dixie & Dundas Fitness LP Full time

    Mississauga, ON 1452-1454 Dundas Street, Mississauga, ON L4X 1L4, Canada It's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive...

  • Full-time Customer Service Representative

    3 days ago

    Mississauga, Canada Dr Green Services Full time

    _Customer Service Representative _ **About the Role**: Dr. Green Services is a family owned and operated lawn care company, servicing the GTA for 40 years. We specialize in fertilization, aeration services, as well as, weed and insect control. We are currently hiring for our customer care team and are looking for qualified applicants interested in full-time...

  • Bilingual Member Experience Representative

    1 week ago

    Mississauga, Canada Equity First HR Full time

    Thank you for your interest. We are hiring a position on behalf of our incredible clients who are a non-profit federally regulated fraternal insurance company **Position**:Bilingual Member Experience Representative **Reports to**: Director, Member Experience **Department**:Sales, Marketing and Member Experience **Job Level**: 2 Our client is a hybrid...

  • Employer Services Representative

    4 weeks ago

    Mississauga, Canada People Corporation Full time

    Employer Services Representative page is loaded## Employer Services Representativeremote type: In-Personlocations: Mississauga, ONtime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR734The Employer Services Representative’s job functions include processing of employer benefit /pension contributions reports and maintaining...

  • Memeber services representative

    2 weeks ago

    Mississauga, Ontario, Canada Taymax Group Full time

    Company DescriptionTaymax Group, LP is one of the largest and fastest-growing franchisees within the Planet Fitness system, operating over 160 health clubs across North America, including multiple locations in both the United States and Canada. Headquartered in Salem, NH, Taymax is financially supported by Trilantic North America, positioning it for...

  • Customer Service Representative

    1 week ago

    Mississauga, Canada F.L.A.R.E. Consulting Full time

    **NOW HIRING: CUSTOMER SERVICE REPRESENTATIVES** Full-Time Opportunities: Monday-Friday - 12:00 p.m. - 9:00 p.m. Weekly Compensation: $500.00 - $1,000.00 (average pay) Location: Mississauga Entry Level Position Training Provided - Paid Availability: Immediately Benefits: Cash Paid, Travel Included & Paid Training **Role**: - Ability to work with a...

  • Employer Services Representative

    6 days ago

    Mississauga, Ontario, Canada People Corporation Full time

    The Employer Services Representative's job functions include processing of employer benefit /pension contributions reports and maintaining enrollment data of benefit plan participants as specified by client Collective Bargaining Agreements, contract specifications and the benefit plan summary.  He or she ensures contribution reports are verified for...