Iam Technical Services Manager

2 days ago

Toronto, Canada Herjavec Group Full time

**About the Job**:
IAM Technical Services Manager of Identity & Access Management, is responsible for driving IAM program maturity, implementing and increasing adoption by onboarding technology platforms, maturing processes, providing actionable guidance on security standards and best processes. An important part of your role will be to actively establish internal and external relationships with all stakeholders. You'll anticipate and identify risks within engagements and raise any issues with senior management.

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Responsibilities: *
- Demonstrate in-depth technical capabilities and professional knowledge in Identity and Access Management (IAM) Operations
- Lead day-to-day operations within a client project - ability to fulfill project needs and build client relationships, while acting independently or as part of a larger team
- Conduct discovery workshops and interview business owners for gap analysis and propose best practices and future state
- Develops operational plans for projects to ensure that plans are integrated with broader corporate strategies, budgets, schedules and plans. Establishes departmental processes, procedures and standards
- Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes. Stay abreast of current business and industry trends relevant to our client's
- Able to lead effectively in a strong Customer service oriented environment, while managing and prioritizing multiple projects
- Provide organizational and tech leadership to the members of IAM team
- Build relationships and serve as a liaison between customers and the IAM operations team
- Oversight of the proposal & SOW creation for the proposed execution
- After-hours and weekend work as necessary in support of a global organization.
- Travel to client location as required for consultation and workshops

**Desired Skills & Experience**:

- Undergraduate or masters’ degree preferably in one of the following areas: Information Security, Business Management, Information Systems, Computer Science, Engineering, and/or other related majors
- Knowledge and 5-7 years of hands-on experience with key components of Identity and Access Management
- Excellent analytical skills and knowledge of data analytics methods
- Possession of the CISM certification or equivalent
- Demonstrated leadership with an ability to mentor and manage engagement of staff and further their professional growth
- Excellent interpersonal, written, verbal, communication, and presentation skills

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About the Company: *
Cyderes is a global cybersecurity powerhouse offering comprehensive solutions around managed security, identity and access management, and professional services. Cyderes provides the people, process, and technology modern enterprises rely on to manage risk, maintain compliance, and respond to security threats with greater speed, scale, and cost-efficiency than traditional in-house solutions. Born from the merger of two award-winning cybersecurity firms, Herjavec Group and Fishtech Group, Cyderes has six security operations centers and offices across the United States, Canada, the United Kingdom, and India.

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