Teaching Technician

**Date Posted**:10/07/2024
**Req ID**: 40025
**Faculty/Division**: Faculty of Arts & Science
**Department**: Dept of Astronomy and Astrophysics
**Campus**: St. George (Downtown Toronto)
**Position Number**: 00057051

**Description**:
**About us**:
The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

The David A. Dunlap Department of Astronomy & Astrophysics is actively engaged in a wide range of observational and theoretical research and offers Master of Science and Doctor of Philosophy degrees, as well as a wide range of graduate and undergraduate courses. Together with our sibling units, the Canadian Institute for Theoretical Astrophysics (CITA) and the Dunlap Institute for Astronomy & Astrophysics, there areclose to 100 faculty members, post-doctoral fellows and graduate students here that make up a lively and diverse atmosphere in research, teaching and outreach. Our graduate students come to Toronto from around the world with a wide range of academic backgrounds.

**Your opportunity**:
**Your responsibilities will include**:

- Overseeing day-to-day operational needs of the unit
- Analyzing complex statistical reports and/or financial information for program planning
- Resolving issues within the scope of the role and escalating problems as required
- Coordinating program schedules with stakeholders
- Providing detailed information to instructors on how to build a course shell
- Handling sensitive and/or confidential information
- Responding to service requests in a timely fashion
- Drafting and editing training content

**Essential Qualifications**:

- Bachelor's Degree in Astronomy or another physical science(ie. physics, chemistry) with a specialization in Astronomy, or acceptable combination of equivalent experience.
- Experience with instructional design, in order to create effective and clear training materials and presentations
- Experience delivering effective training sessions and workshops using audio-visual communication and presentation technology (e.g. conference phones, video-conferencing units to projectors, wireless presenters, and SmartBoards)
- Experience conducting research on various elements related to technology support work
- Experience coordinating the allocation of the teaching assistantships (CUPE Unit 1) and organizing the work schedules and workload of the TAs
- Excellent analytical, organizational and time management skills, as well as the ability to work well under pressure, meet strict deadlines and deal with a high volume of client and vendor demands
- Ability to solve complex technical and logístical problems and demonstrate natural empathy, patience and the willingness to take responsibility for finding a solution to a problem
- Excellent attention to detail and ability to act on one’s own initiative with mínimal supervision
- Proficient in using Quercus, ACORN, Microsoft Excel, Sharepoint, OneDrive, Word, Outlook, and PowerPoint, as well as Adobe Acrobat and software development tools for graphical diagramming (e.g. Visio, SmartDraw).
- Excellent communication (both oral and written), interpersonal and listening skills
- Ability to exercise tact and discretion regarding confidential materials and matters
- Ability to work well as a team member in a multi-professional environment working with a wide range of faculty, staff and students
- Ability to learn quickly from reference manuals and on-line help facilities and keep technical skills up-to-date

**Assets (Nonessential)**:

- Experience working with CUPE Unit 1 staff
- Technicalcertifications in Adobe, Microsoft
- Previous experience working with H5P, Articulate Storyline and Camtasia
- Studio work experience in a university, government, or healthcare setting
- Experience in similar roles at the University of Toronto (U of T) is considered an asset.

**To be successful in this role you will be**:

- Approachable
- Communicator
- Organized
- Problem solver
- Resourceful
- Tactful

**Note**:
**Closing Date**: 10/21/2024, 11:59PM ET
**Employee Group**: USW
**Appointment Type**: Budget - Continuing
**Schedule**: Full-Time
**Pay Scale Group & Hiring Zone**:
**Job Category**: Administrative / Managerial

**Lived Experience Statement