Franchise Consultant

5 days ago


Burnaby, Canada Ideal Siding Full time

**Benefits**:

- 36-hr work week for a healthy work/life balance
- Opportunities for career advancement within a growing company
- Join one of the fastest-growing renovation companies in North America
- Opportunity to join a tight-knit franchisor team
- Work from home benefit and schedule flexibility
- Paid time off and stat holidays
- Health, Vision and Dental insurance
- Bonus based on performance
- Company parties
- Competitive salary
- Training & development

**About The Role**

As _Ideal Siding_ continues to grow across North America, we’re looking to add a new **Franchise Consultant** to our team to help support our expanding network of franchise partners. This is an exciting opportunity to join a dynamic, fast-growing company and contribute directly to the success of our franchisees.

The **Franchise Consultant** will play a pivotal role in supporting the growth and performance of our franchise network. Acting as a key liaison between Head Office and our franchise partners, this role is focused on driving results, ensuring operational consistency, and fostering a culture of continuous improvement. We’re looking for a proactive and strategic thinker who thrives on building relationships, coaching others, and helping entrepreneurs succeed within a proven system. If you're passionate about operational excellence and collaborative leadership, this is your chance to make a meaningful impact

Below is a detailed description of the duties associated with this position:
**Remote Support and Coaching**
- **Call-Based Franchisee Support**: Dedicate a substantial amount of time to providing remote support. This includes conducting regular calls with franchisees to review quotes, discuss operational challenges, and offer guidance on best practices.
- **New Location Training**: Involvement in new franchisee training at headquarters as the franchise system grows.
- **Navigating Challenges**: Help franchisees navigate challenges related to materials and installation, identify solutions and ensure high-quality standards and efficiency are maintained.
- **Operational Improvement Suggestions**: Based on both on-site observations and remote interactions, suggest improvements to franchisee operations, such as recommending tools, materials, or methods to enhance productivity and quality.
- **City-to-City Travel**: Occasional travel may be required to visit various franchise locations to conduct in-person evaluations and provide direct support to franchisees.
- **Shadowing Franchisees**: While on-site, shadow franchisees to observe daily operations, understand the workflow, and assess adherence to established systems and standards.
- **Performance Feedback**: Provide constructive feedback to franchisees focusing on both strengths and areas for improvement, with the aim of enhancing operational efficiency and compliance with brand standards.
- **Compliance Verification**: Verify that franchisees are following the prescribed systems and processes. This includes evaluating the use of materials, adherence to installation standards, and overall management practices.
- **Reporting to Headquarters**: Report back to Ideal Siding headquarters sharing insights and observations on franchisee performance, compliance, and challenges.

**Essential Skills and Qualities**
- **Analytical Skills**: Ability to analyze operations and identify compliance with standards and areas for improvement.
- **Communication Skills**: Excellent verbal and written communication skills are crucial for providing feedback, conducting effective training sessions, and reporting to headquarters.
- **Problem-Solving**: Strong problem-solving skills to assist franchisees in overcoming operational challenges.
- **Adaptability**: The ability to adapt to different environments and situations encountered during city-to-city travel and remote interactions with franchisees.

**Qualifications**:

- Bachelor’s degree in Business Administration, Construction Management, or related field
- Experience in franchising (2 years)
- Experience in sales (2 years)
- Excellent leadership, communication, and interpersonal skills
- Ability to analyze data and make strategic recommendations for operational improvements
- Willingness to travel as required
- Experience in siding or related fields is a plus Nice to have Project Management and Construction experience

**Company Overview**
- Founded with a vision to make siding installation a more streamlined, stress-free, and fair-priced experience for homeowners, _Ideal Siding_ has rapidly expanded to 85+ locations across the U.S. and Canada, becoming one of North America's fastest-growing home renovation companies. With our streamlined processes and deep expertise in home renovations, we offer customers seamless project management from initial consultation to final delivery. This same focus extends to our team where we prioritize professional development and create opportunities for long-term growth.

**Company Purpose/Mission**
- Ou



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