Heritage Presenter I

Parks Canada - Heritage Programs - Cave and Basin National Historic Site and Banff Park Museum National Historic Site
Banff (Alberta), Banff National Park of Canada (Alberta)
GT-01
Seasonal Indeterminate and Term Employment - Various lengths starting Spring/Summer 2025
$52,053 to $58,597 (per year)
**Closing date: 31 March 2025 - 23:59, Pacific Time**

**Important messages**:
We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Important Information:
2. Living accommodations will not be provided.
3. You must provide contact information for 3 work references.

Note: Additional information may be requested after closing date for screening and/or assessment purposes.

**Duties**:
This position is responsible for:

- Presenting meaningful, captivating and enjoyable interpretation programs and activities that enhance the overall visitor experience of the national historic sites
- Perform cashier duties, sell permits; assist in the operation of sales outlets
- Greet and orient visitors; deliver reception, orientation, public safety and visitor experience information
- Adapt information when delivering presentations to address the needs of specific visitor groups and individuals, to reflect a target market and personal approach
- Participate in the coordination and delivery of familiarization tours for clients and tourism industry stakeholders
- Participate in the coordination and delivery of after-hours special events and private functions

**Intent of the process**:
**Positions to be filled**: Number to be determined

**Information you must provide**:
Your résumé.

Contact information for 3 references.

A secondary school diploma or approved alternatives or acceptable combination of education, training, experience or traditional knowledge relevant to position.

Education equivalency: An acceptable combination of individual courses or experience relevant to the position (i.e. interpretation, performing arts, and public speaking, museum studies, cultural knowledge, history or other discipline and life experiences relevant to the position) will be considered.

Degree equivalency

EXPERIENCE IN:

- Delivery of interpretive programs, performing arts, museum education or storytelling
- Responding to public and visitor inquiries, providing guidance and information
- Performing operational logistics including following opening and closing procedures, experience in handling cash and operating point of sales terminal

**The following will be applied / assessed at a later date (essential for the job)**:
Various language requirements
English Essential/ Bilingual Imperative (-B/-B)

Information on language requirements

KNOWLEDGE OF:

- General knowledge of the Banff Park Museum and Cave and Basin national historic sites
- Communication, presentation and interpretive techniques such as storytelling, demonstrations and guided tours

ABILITIES:

- Visitor/Client Focus: provide service excellence to visitors and external/internal clients, and maintain a positive and energetic attitude while continuously engaging with high volumes of people and a busy environment
- Communication through Interpretation: Listen to others and communicating articulately to inform, influence and engage visitors to the national historic sites
- Teamwork: Work collaboratively with others to achieve organizational goals
- Ability to accept constructive feedback and engage in ongoing learning and improvement

PERSONAL SUITABILITY:

- Personally connects with others
- Takes responsibility
- Exercises sound judgment
- Communicates effectively
- Demonstrates Integrity

**The following may be applied / assessed at a later date (may be needed for the job)**:
Asset Qualifications:
The following qualifications may be applied and/or assessed because they are beneficial in carrying out the duties of the position. They may be used in screening, assessment or determining right fit for this selection process, so please describe how you meet any of the following criteria.
- Experience working in or with Indigenous communities

OPERATIONAL REQUIREMENTS:

- Willing and able to work weekends, irregular hours, overtime and/or statutory and provincial holidays
- Willing and able to work from various locations
- Make moderate physical effort to sit and stand for prolonged periods and/or clean facilities/grounds
- Willing and able to work outdoors and be exposed to various weather conditions
- Willing and able to demonstrate tasks to others

**Conditions of employment**:

- Successful completion and maintenance of reliability security clearance including fingerprints
- Willing and able to wear a Parks Canada uniform and/or dress in period costumes

**Other