Housing & Leasing Manager

**1. Position Summary and Job Magnitude**

**2.** **Essential Functions and Basic Duties**

Finance
- Maintain and control operational revenues and expenses related to leasing
- Ensure that all collection and control procedures are followed relating to accounts receivable
- Ensure monthly and other requested reporting is completed accurately and on time

Sales and Marketing
- Oversee Sales & Marketing initiatives as it relates to the property
- Assess and develop target markets
- Provide direction for direct marketing initiatives for maximizing tenant occupancy
- Ensure the Property Marketing Plan and vision is up to date and fits with your current market area
- Creation and implementation of internal sales promotions for maximizing tenant occupancy
- Manage, maintain, and ensure success of all social media platforms hitting minimum posts and activity levels on a weekly/monthly basis

Human Resources
- Coach and train all staff members on sales process, and leasing initiatives
- Ensure legislated policies are followed, including Health & Safety

Tenant Life
- Ensures that that the safety, well being, and concerns of all tenants are being met in a respectful and efficient manner
- Ensures that all required tenant documentation is received

Miscellaneous
- Responsible for the overall esthetic condition of the property (both interior and exterior) ensuring that snow removal and landscaping is being properly carried out
- Ensures that the property departments are well organized
- Understands their legal standings in all situations
- Ensures that all information requests and documents are dealt with immediately
- Any other duty as assigned by a Supervisor, Director or Executive Committee member
- Meet tight deadlines
- Adapt to new ideas and emerging situations
- Ability to deal with high stress situations
- Creative problem solving
- Strong understanding of the residential and condominium markets
- Strong foundation in leasing and lease negotiations
- Knowledgeable on the Residential Tenancy Act (RTA)

Health & Safety
- Providing equipment, materials and protective devices (e.g. guards on machines, personal protective equipment, etc.) that are maintained and are in good condition.
- Ensuring equipment, materials and protective devices are used properly and in a safe manner.
- Providing information, instruction and supervision to employees to protect the health and safety of the employees.
- Appointing competent, qualified supervisors.
- Providing (upon request), in a medical emergency, information in the possession of the employer, including confidential business information to a legally qualified medical practitioner, and to such other persons as may be required by law.
- Providing all employees with training with regards to all health and safety policies and procedures.
- Acquainting an employee or a person in authority over an employee with any hazard in the workplace and in the handling, storage, use, disposal and transport of any article, device, equipment or a biological, chemical or physical agent.
- Affording assistance and cooperation to the Joint Health and Safety Committee (JHSC) or a Health and Safety Representative (HSR) in the carrying out of their functions.
- Only employing a worker over the prescribed age.
- Not knowingly permitting in or about the workplace anyone under the prescribed age.
- Taking every precaution reasonable in the circumstances for the protection of an employee.
- Providing to the JHSC or HSR with the results of a report relating to occupational health and safety (including written copies of the relevant portions if available). The employer must also advise employees of the results of a report and, if the report is in writing, make available on request copies of the portions concerning occupational health and safety.
- Responding in writing within 21 days to any health and safety recommendations submitted by the JHSC or HSR.
- Posting a copy of the OHSA and pertinent regulations in an accessible workplace location.

**3.** **Performance Measurements**

Performance will be primarily measured on the following factors:

- Performance Objectives
- Initiative
- Inter-Personal Skills
- Leadership
- Business & Financial Acumen
- Communications
- Self Development and Appraisal
- Health & Safety Responsibilities

**4.** **Qualifications**

Education: Recognized College Diploma or University Degree

Skills/Abilities:

- Have a proven track record in sales
- Possess the ability to use the sales process in a variety of situations and through a

diverse set of mediums including social media
- Strong organizational, communications, and customer service skills; verbal & written.
- Preparedness to meet the obligations of this position, including evenings and weekends.
- Strong leadership skills, ability to make on the spot decisions, and provide high levels of service to all residents.

Experience Required: Minimum of 2 years industry experience or equivalent sales experience

Pay: $55,000.