Inbound Sales Associate- Save Gas Work From Home

5 days ago

Halifax, Canada SP Data Digital Full time

**Who We Are**:
We are SP Data Digital, and we like to shake things up We promote great culture and embrace a team of entrepreneurs that think outside the box and challenge the status quo. We work hard and encourage innovation. We are THE Customer Service source for our partners, and we provide support for some of the industry leaders in Telcom, Finance, Technology, and Security

**What We Offer**:

- **100% Work From Home Position**:

- 7 weeks fully paid training
- **An hourly base of $16.70 per hour + uncapped bonus averaging $1,400 per month**:

- **Full-time position** - 40 hours per week
- Opportunity for growth and development
- Employer sponsored benefits

**The Job**:
As a** WORK FROM HOME Inbound Retention Sales Associate** in Canada, you will interact with existing customers who are at risk of cancelling their wireless services by addressing complaints with a goal of increasing sales and customer satisfaction. You’ll be:

- Answering incoming transfers, building rapport, and creating a great customer experience by asking probing questions and actively listening to the customer’s request
- Presenting products and services based on the customers’ needs, and handling objections by explaining how the services and products will benefit them
- Developing relationships with customers, using active listening to empathize, provide solutions and partner with customers on a resolution
- Advocating the brand and building customer loyalty, and retaining their account

Do you have experience working in a retention sales environment? Are you ambitious, outgoing, and an outstanding communicator? Do you want to work for a company that has a phenomenal culture and a fun working environment? _We want you on our team_

**You’d Be a Great Fit If You Are**:
- Knowledgeable in both retention and sales with at least 1 year of experience
- Exceptional communicator with both verbal and written skills allowing you to communicate ideas in a clear and concise manner
- Empathetic person with the ability to relate to various personalities and age groups and foster fast relationships with customers so retention and sales become easy
- Intellectual with a deep understanding of computers and an ability to learn and navigate new software using multiple platforms at a time
- Experienced in dealing with difficult or irate customers - must know how to
- Problem solver, using past experiences and your creative brain to craft solutions that makes sense for our client and the customer
- Self-motivated and can complete multiple tasks at a time with ease
- Eager with a willingness and desire to receive coaching and mentorship

**SP Data Digital is an Equal Opportunity Employer**: We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.

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