Service Advisor
2 weeks ago
Goderich Toyota is looking for an **experienced Service Advisor** to join their team in Goderich.
The **Service Advisor** is responsible for greeting customers, listening to their description of the problems or service needs, determining the type of service required, and preparing repair orders.
The **Service** **Advisor** will also advise customers on other available services, book appointments, and build lasting relationships.
Goderich Toyota is a proud member of _The Humberview Group_ - one of Ontario's leading automotive dealer groups and an award-winning Employer of Choice. As automotive specialists, we represent 5000 vehicles. 20 Stores. 18 Brands. And 1 Promise: _Serving you better, each and everyday._
**Why Join HG**:
- A solid foundation of customers from over 60 years of business.
- An incredible opportunity for advancement within HG.
- Great perks & benefits and amazing friends & family program for car discounts.
- Employee pricing on vehicles, services, and accessories.
- RRSP match & an Employee Assistance Program available.
- A management team that trains and mentors its team members to ensure success.
- Hosted social events throughout the year, such as lunches & BBQs.
- No Sunday or holiday work, more time for you and family.
- A fun place to work
**Job Duties**:
- Advise customers on the care of their cars and the value of maintaining their vehicles.
- Scheduling appointments.
- Dealing with customer’s inquiries and complaints.
- Follow up with the progress of each repair order during the day.
- Handle telephone inquiries regarding work in process and appointments and return phone messages promptly.
- Additional duties as assigned.
**What We Look For**:
- A great attitude
- Previous Service Advisor experience is required.
- Thrives in a fast paced environment, works well under pressure.
- Strong organizational skills.
- Basic computer skills and familiarity with Microsoft Office.
- Strong attention to detail.
- Friendly and a trustworthy individual.
- A desire to achieve the very best in customer service and teamwork.
- Excellent listening skills.
- Problem solver.
- Understanding of CDK would be considered an asset.
At The Humberview Group, finding great people who are enthusiastic and driven is most important. At HG, we can provide you with the skills and knowledge you need to be successful. Our team leaders take great pride in mentoring which ensures we are investing in great people for the long term. Having a great corporate culture with team members who share our values is what makes us stand out.
Whether you’re new to the automotive industry or you’re looking for more growth opportunities, we would love to meet you
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