Yjr-nu25-31 Assistant Supervisor, Terry Fox House

ABOUT US
Springboard's mission is to build stronger communities by helping youth and adults develop the skills they need to reach their full potential. As a charitable organization, we deliver innovative, professional and diverse programming by establishing partnerships between our clients and their community. Springboard’s program areas include community justice, employment, developmental services, youth justice, Weed out The Risk and The Community Learning HUB.
WHO WE ARE
People are at the center of everything we do. We foster opportunities for skills development, personal growth and social interaction. We also actively promote work/life balance and mental health supports. We foster communication across the agency, from our Town Halls to our quarterly Springboard orientations. We are a learning organization and our people have the opportunity to provide feedback into all areas of the organization.
We have an active Employee Engagement Committee that focuses on connecting staff through communication, a rewards and recognition program, career development initiatives and of course, social and team building opportunities. Springboard offers a comprehensive benefits package for full time, permanent staff and, for all permanent positions, a savings plan that helps support our people in all aspects of their lives.
THE OPPORTUNITY
Job Class
Non-Union
Department
Justice Services
Location
Status
Full-time, Contract (6 months contract)
Pay Rate
$46,700 to $53,300 per annum
Vacancy Number
YJR-NU25-31
Number of vacancies
1
Available
Immediately
Hours/Shifts
Monday to Friday 9-5 with flexibility required dependent on program needs; some evenings and weekends required, as well as on-call rotational duties
Terry Fox House is a 24/7, live-in program which provides services to young men involved in the youth justice system, who have been charged with an offense and ordered for either open custody or detention placements. The team provide education and employment support, life-skills programming, and transitional planning which best supports individuals when they leave the program.
Reporting to the Supervisor, this role supports in all aspects of the day-to-day supervision and operation of the program, including training and support of all staff. The Assistant Supervisor provides input and support in the daily operations of the program, including budgeting, and supporting in maintaining Ministry compliance and licensing standards. The Assistant Supervisor is responsible for supporting in maintaining a structured, trauma-informed and safe setting for 24/7 coverage for the youth in our care, as aligned with ministry operational guidelines.

**Requirements**:
WAYS YOU CAN CONTRIBUTE
Program Leadership
- Support in the development and delivery of programming that meets the needs and goals of individual youth
- Assist in ensuring that all operational requirements are youth-centered and the program is in compliance with all funder and agency policies and procedures
- Ongoing development for the self and the team as it relates to anti-oppressive principles and practices and supporting the team in embedding these principles in all aspects of their work

Staff Oversight and Leadership
- Foster a culture of belonging while supporting with the leadership of a staff team of up to 25, including full-time, part-time, and relief employees
- Develop and support team members to grow and maintain professional skills through ongoing coaching and feedback, with support from the Supervisor
- Assist with recruitment, selection, onboarding, training, and evaluation of staff, students, and volunteers
- Responsible for staffing and scheduling needs, including documentation and payroll
- Modeling the agency’s philosophy and mission statement, as well as the program’s Values and Beliefs at all times
- Role model appropriate behavior and communication with youth and team members, including demonstrating how to effectively defuse crisis and support through escalated behaviors using the Crisis Prevention and Intervention model
- Rotational on-call responsibilities

Partnerships
- Support with strengthening community partnerships and referral sources for youth, community organizations, mental health supports, youth shelters, etc.
- Work closely with referral sources and partners including open custody/detention and closed custody facilities, DPSU, Toronto District School Board (TDSB), Toronto Police Service (TPS), community organizations, etc.
- Provide support to the Education Assistant and school program which serves the youth, in partnership with the TDSB
- Foster relationships and represent the program and organization at network tables, community groups, conferences, etc. as assigned

Administration & Professional Development
- Actively lead and participate in individual and team meetings, supervisory meetings, planning sessions, case management meetings, and designated trainings
- Support Senior Counsellor with case management and administrative ta