Unit Clerk

**TORONTO GRACE HEALTH CENTRE**:_**JOIN OUR TEAM**_

The Toronto Grace Health Centre (TGHC) provides specialized care and services to those individuals whorequire Complex Continuing Care, Post-Acute Care Rehabilitation, Palliative Care, and Transitional Care. The care and services provided at TGHC help facilitate the patient flow through the health care system and ensures recovery to those individuals who may return to their homes or to Long Term Care (LTC) facilities in their communities. TGHC operates in 2 sites - the Main site (Church & Bloor St), Harbour Lights and a Specialized Care Centre (Victoria Park & McNicoll).

As a compassionate, caring and influential team member, you will make a personal difference in the quality of life of our patients. If you want to work in an environment where every face is familiar and where care and commitment flow to patients and staff equally, join our team and become part of the Toronto Grace family.

We are looking for a self-motivated and highly engaged Part Time Unit Clerk to join our team. If you want to work in an environment where every face is familiar and where care and commitment flow to patients and staff equally, join our team and become part of the Toronto Grace family.

**UNIT CLERK**

**Part Time - Monday-Friday (8am - 12pm)**

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Reporting to the Patient Care Manager of the Unit, the Unit Clerk performs various administrative and clerical duties to support the patient care unit. Manages day to day staff scheduling as per the collective agreements under the direction of the Patient Care Manager.

**QUALIFICATIONS**
- Grade 12 Diploma plus Community College Business/ Office Administration, Medical Diploma.
- 2 years’ related experience.
- Experience in a healthcare environment would be a definite asset.
- Knowledge and experience working in a unionized environment and understanding of Collective Agreement.
- Proficient in Microsoft Office (Word, Outlook, Excel and PowerPoint).
- Process and assist with management of confidential records for clients on admission and until discharge.
- Excellent customer service, organization and time management skills.
- Ability to work independently and accurately in the presence of frequent interruptions.
- Superior communication skills, both written and verbal.
- Maintain confidentiality, exercise good judgement and discretion.
- Ability to manage frequent changes within a team environment.
- Must have the physical strength, flexibility and endurance required to perform the job, as determined by the physical needs assessment of the position conducted by Corporate Occupational Health and Safety.

**MAIN RESPONSIBILTIES**
- Performs various administrative and clerical duties to support the patient care unit.
- Maintains the patient record as needed.
- Schedules patients’ appointments (external).
- Coordinates patient transportation and escorts as required.
- Manages day to day staff scheduling as per the collective agreements under the direction of the Patient Care Manager.
- Provides effective communication to internal and external clients.
- Maintains clerical supplies for the health care team.
- Answer high volume of telephone inquiries from patients, families; refer callers to other health care team and/or other appropriate individuals.
- Responsible for Patient Care Conference calendar (General/CCC/quarterly, annual or ad hoc).
- Participates in continuous quality improvement activities that improve the quality of the patient care environment.
- Promotes the maintenance of a safe and healthy workplace.
- Provide back-up support to other unit clerks.
- Other duties as required.

**QUALIFIED CANDIDATES MAY APPLY TO**:
Toronto Grace Health Centre is committed to inclusive and accessible employment practices. If you require accommodation during any stage of the recruitment process please notify the Human Resources Department.

The Salvation Army Toronto Grace Health Centre has been accredited with commendation in 2021 by Accreditation Canada.

Our Core values: Compassion, Respect, Excellence, Integrity, Committed, Cooperation and Celebration

**Job Type**: Part-time

Expected hours: 20 per week

**Benefits**:

- Company events
- Company pension
- Employee assistance program
- On-site gym
- On-site parking
- Wellness program

Schedule:

- 4 hour shift
- Monday to Friday
- Morning shift

**Experience**:

- Health Care: 1 year (preferred)
- Working in a unionized environment: 1 year (preferred)

Work Location: In person