Reliability Compliance Specialist
1 week ago
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Providing clean electricity to 4 million customers takes a diverse workforce and that’s where you come
in. We need your talent to help us build major projects to meet growing demand. To help our
customers find clean energy solutions for their homes and businesses and to be ready to respond
during storms and outages to keep our system reliable.
Working for BC Hydro is meaningful. And now, the stakes have been raised as we work towards a
solution to climate change while safely providing clean, affordable electricity to our customers.
We offer a healthy work life balance, training opportunities and career progression. We're proud to be
ranked as one of B.C.'s Top Employers and one of Canada's Best Diversity Employers. Join us as we
build an even cleaner B.C.
**JOB DESCRIPTION**
**Duties**:
- Analyzes and monitors Hydro’s compliance with BC’s North American Electric Reliability
Corporation (NERC) and Western Electricity Coordinating Council (WECC) Mandatory Reliability
Standards (“reliability standards”) through participation in risk-based, business process, and policy
compliance internal audits undertaken by the Reliability Compliance Department (“department”)
every year in accordance with the BC Utilities Commission (“utilities commission”) MRS Program
processes. Collaborates with department manager and colleagues in developing the scope,
resource allocations and methodology for the annual audit plan through tasks such as creating
audit tracking spreadsheets, developing an interactive SharePoint site, highlighting for group
discussion any new and revised utilities commission audit requirements, drafting the schedule /
timeline, preparing budget documentation, proposing a communication strategy, and developing
audit process and lessons learned documentation.
- Establishes and maintains working relationships both externally to the company (utilities
commission, Fortis, WECC, etc.) and internally across Hydro with all stakeholders including the
as varied as IT, AIM, Generation and T&D, and supports them on the MRS Program (audits,
assessments, etc.) through activities such as: leading sessions to provide guidance, discussing
any client-specific needs; developing and delivering training on MRS Program requirements and
audit approaches, providing direction for activities to align with the evolving North America MRS
Program and drawing on MRS expertise to answer their questions; obtaining feedback on
SharePoint performance and required enhancements; and encouraging and guiding SMEs to
achieve established compliance and audit timelines. Monitors audit progress including tracking
individual SME progress in completing reliability standard audit worksheets (“audit worksheets”)
and providing compliance evidence. Assists SMEs with compliance evidence uploads. Also,
provides the framework, logistics, training, site visit arrangements, advice and guidance for the
external audits carried out every three years by the utilities commission and WECC.
- Analyzes compliance status of audit worksheets and compliance evidence for a portion of
- approximately 106 reliability standards. The analysis includes assessing the quality, accuracy and
- adequacy of the compliance narrative as well as the quality and adequacy of the compliance
- evidence. For risk-based reviews, the analysis includes reviewing business policies and
- processes to ensure appropriate controls are in place to sustain compliance and catch potential
- violations and providing feedback to SME on potential improvements. For issues found with the
- audit worksheets and/or compliance evidence, documents findings and follows up with SMEs to
- provide guidance and direction on resolving the issues. If an issue turns to concern and a potential
- violation, documents and follows established violation reporting procedures. If there is
- disagreement with the SME over the findings, works through a resolution process.- Assesses third party consultant reviews and findings (regarding audit worksheets, compliance
evidence, assessment report materials, etc.) for alignment with BC Hydro’s expectations and
- confirms that monthly consultant invoices reflect work satisfactorily performed. Provides guidance
- to the consultant on expectations and deliverables, monitors their quality of work, and provides
- feedback. Liaises with SMEs to communicate, implement and resolve consultant findings.- Recognizes compliance issues and potential violations through auditing, spot checking, etc. and
reviews and resolves with SMEs. For potential violations, initiates and leads an investigation.
- Leads the development of all violation documentation (self-reports, mitigation plans and
- attestations of completion) and approves final actions and evidence. Leads and assists SMEs in
- the development of mitigating activities, ensuring that WECC’s violation process and requirements
- are followed and met (including mitigati
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