Customer Experience Specialist

5 hours ago

Pickering, Canada Autolux Ltd Rapid City Transport Full time

**_Are you passionate about helping others, comfortable speaking on the phone, can navigate with ease through computer system with detail focus, and consider yourself a professional, dedicated and empathetic individual? If this is you, then we welcome you to apply, as we are looking to add great people to our amazing Customer Service and Dispatcher Outsource teams, and to further add to our dynamic company culture._**-
-**
Position: Customer Experience Specialist**

** Department: Customer Experience**

** Type**:Full Time - Permanent: Monday-Friday and Saturday-Wednesday schedules available**

-**
Why work at RCT?**

- Opportunity to support the vulnerable sector and make a difference in someone’s life.
- Not a sales environment; we focus on call quality and accuracy.
- Work in an inclusive culture, with a supportive and diverse team and have access to management who really care.
- Participate in performance plans, recognition programs, service awards, office events and other celebrations.
- Paid training and opportunity for leveled job growth with pay increases.

-**
Position Responsibilities**:

- Answer incoming customer inquiries and engage with clients in a friendly and professional manner while actively listening to their concerns
- Record and modify customer information within the database
- Offer support and solutions to customers in accordance with the company's customer service policies
- Collaborate with key stakeholders and teams to stay updated on new products, services, and policies
- Other duties as requested

-**
Position Qualifications**:

- High school diploma or equivalent (GED)
- Minimum of 1-year customer service experience
- Excellent English verbal and written communication skills
- **French verbal and written communication skills considered an asset**
- Excellent computer skills (comfortable attaching documents, working with multiple screens and multiple tabs)
- Friendly, patient, empathetic, dependable and self-motivated
- High ability to pleasantly and professionally converse with clients on the phone, transfer information accurately into company software and maintain high accuracy
- Ability to work independently and as part of a team
- Ability to multi-task and high ability to operate in a busy environment
- Flexible to work 40 hours a week between the hours of 6:00am and 11:30pm and occasional weekends. Currently hiring for both Monday-Friday and Saturday-Wednesday schedules.

-_
Rapid City Transportation_ _o/b Autolux Ltd_._ has been specializing in medical transportation logistics services for over 20 years, supporting all of Ontario offering door-to-door concierge style transportation for individuals requiring special care - before, during and after their transfers. We have over 300 employees, with the main office located in Pickering, Ontario.

-
- **

-_
Indeed Tag: #INDCS_

  • Customer Experience Specialist

    7 days ago

    Pickering, Canada Autolux Ltd Rapid City Transport Full time

    **_Are you passionate about helping others, comfortable speaking on the phone, can navigate with ease through computer system with detail focus, and consider yourself a professional, dedicated and empathetic individual? If this is you, then we welcome you to apply, as we are looking to add great people to our amazing Customer Service and Dispatcher Outsource...

  • Customer Experience Specialist

    2 hours ago

    Pickering, Canada Autolux Ltd. OA Rapid City Transportation Full time

    Are you passionate about helping others, comfortable speaking on the phone, can navigate with ease through computer system with detail focus, and consider yourself a professional, dedicated and empathetic individual? If this is you, then we welcome you to apply, as we are looking to add great people to our amazing Customer Service and Dispatcher Outsource...

  • Customer Service Specialist

    7 days ago

    Pickering, Canada Convoy Supply Full time

    Dental Insurance - Disability Insurance - Health Insurance - Life Insurance **CUSTOMER SERVICE SPECIALIST** Position Summary If you know anything about the construction business, you know that getting the right products to the right site on time and safely is the benchmark of success. It is both challenging and rewarding work. We are Team Convoy, we are a...

  • Knowledge & Experience Content Specialist

    2 hours ago

    Pickering, Canada Rodan Energy Solutions Full time

    We are currently requesting resumes for the following position: Knowledge & Experience Content Specialist Resume Due Date: Friday, October 17th, (5:00PM EST) Job ID: 25- Number of Vacancies: 1 Level: MP4 Duration: 12 Months Hours of work: 35 Hours per week Location: Brock Road, Pickering Work Mode: % remote Job Overview We are looking for a creative,...

  • Order Entry Specialist

    4 days ago

    Pickering, Canada Holmes + Brakel Full time

    **Order Entry Specialist** We are currently seeking an **Order Entry Specialist** to join our team on a contract basis, providing support in ordering contract furniture. Our Order Entry Specialist works with various team members, as well as with suppliers, to process order requests onto the applicable manufacturer within established guidelines, in a fast...

  • Event Specialist

    1 week ago

    Pickering, Canada Sport Driving Canada Full time

    **Join Our Team!** Sport Driving Canada is currently seeking a full-time Event Specialist to join our client’s team at the Porsche Experience Centre Toronto (PEC). We are proud to support Porsche Canada, a leader in the luxury automobile industry known for its innovation and performance. Our commitment is to provide exceptional driving experiences and...

  • Event Specialist

    5 hours ago

    Pickering, Canada Sport Driving Canada Full time

    **Join Our Team!** Sport Driving Canada is currently seeking a full-time Event Specialist to join our client’s team at the Porsche Experience Centre Toronto (PEC). We are proud to support Porsche Canada, a leader in the luxury automobile industry known for its innovation and performance. Our commitment is to provide exceptional driving experiences and...

  • New Vehicle Specialist

    2 weeks ago

    Pickering, Canada Sport Driving Canada Full time

    **Join Our Team!** Sport Driving Canada is currently seeking a full-time New Vehicle Delivery Specialist to join our client’s team at the Porsche Experience Centre Toronto (PEC). We are proud to support Porsche Canada, a leader in the luxury automobile industry known for its innovation and performance. Our commitment is to provide exceptional driving...

  • New Vehicle Specialist

    5 hours ago

    Pickering, Canada Sport Driving Canada Full time

    **Join Our Team!** Sport Driving Canada is currently seeking a full-time New Vehicle Delivery Specialist to join our client’s team at the Porsche Experience Centre Toronto (PEC). We are proud to support Porsche Canada, a leader in the luxury automobile industry known for its innovation and performance. Our commitment is to provide exceptional driving...

  • Food Safety

    2 weeks ago

    Pickering, Canada Rentokil Initial Full time

    **Food Safety and Compliance Specialist** **Pickering, ON** Steritech is the market leader in food safety, quality assurance, and customer experience management. We pride ourselves on being a trusted partner to many of the world’s leading brands across industries as diverse as manufacturing, processing, retail, food service, and hospitality. We help our...